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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

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Thanks for your reply, ToTheMoon222.When it comes to deposit bonuses we belie... pre 1 godinu
Dear matthesnicole1988,I'm glad to hear that your issue has been resolved suc... pre 1 godinu
Dear Kai1980,I'm glad to hear that your issue has been resolved successfully.... pre 1 godinu
Dear Vaibhav0839,I'm glad to hear that your issue has been resolved successfu... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
I apologize for the late reply. Thank you very much, Mick0815, for providing ... pre 1 godinu
Thank you very much, hernanaltamirano747, for providing the necessary informa... pre 1 godinu
Dear Milo83,I'm glad to hear that your issue has been resolved successfully. ... pre 1 godinu
Please understand, that if the document is in not in your name, it probably w... pre 1 godinu
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