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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Hello all,We've reopened the complaint per the casino's request.The casino pr... pre 2 godina
Hello Tobias111, and thanks for the confirmation.As the complaint has been su... pre 2 godina
Hello all,Even if we’ve assumed that the issue has been resolved, without con... pre 2 godina
Hello all,Unfortunately, we’re rejecting this case because the player hasn’t ... pre 2 godina
Hello all,We are glad your account has been verified and your withdrawal was ... pre 2 godina
Dear BrianS, I tried to contact the casino repeatedly but without success. I’... pre 2 godina
Dear Simona,I apologize, but since we haven’t received any response from the ... pre 2 godina
I am glad to hear, you received everything sneja_hs. As I mentioned above, th... pre 2 godina
Dear ritanna,I am very sorry I couldn't help more, but at least closing this ... pre 2 godina
Dear Miroslav,Unfortunately, it seems that the casino stopped responding to o... pre 2 godina
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