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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Lash

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Dear Fikusek,I'm glad to hear that your issue has been resolved successfully.... pre 1 godinu
Dear polianasouuza08,I'm glad to hear that your issue has been resolved succe... pre 1 godinu
Dear VladoBucher,I'm glad to hear that your issue has been resolved successfu... pre 1 godinu
Dear marinakiskostas9,I'm glad to hear that your issue has been resolved succ... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Dear rrobertsgg,In the bank statement you sent me there is no record of any $... pre 1 godinu
I'm sorry but from the files you sent us, there is no evidence indicating tha... pre 1 godinu
We’ve reopened this complaint at the request of rathodr870. The player sent u... pre 1 godinu
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