Nemojte se truditi da ovde stavljate žalbe i kritike, zatvorili su jer kažu da ne dajem dokaze, objasnite mi ako ovo nije jasno da su mi zatvorili zbog zavisnosti od kockanja i pročitajte od njih velobet.com 
i poslao sam im e-poštu i oni su odgovorili zatvaranjem mog naloga
Kako je moguće da je pregledan sa 7.2? Nemate licencu, nemate fer plej, otvarate nalog igračima koji su zavisni od kockanja, poznaju problem i da njihovi igrači imaju probleme sa depozitom i isplatom, ovo ne miriše na dobro.
I have already answered this question once, or rather it has already been mentioned. Here is a guide to how we review casinos so you can take a look and find out a lot of useful information.
It's frustrating that these companies, even though they're part of the same group, operate separately to dodge negative reviews. They use this separation to their advantage, allowing problem gamblers to sign up on their other sites, effectively keeping the money flowing in despite the issues.
Casino guru should be always standing up for players and lumping Santeda into the one entity and forget their affiliation money
I think what you say is not quite right: "Casino gurus should be always standing up for players and lumping Santeda into the one entity and forget their affiliation money".
It's not at all about whether we get money out of something, it's about trying to resolve everything fairly. If you had a casino and the players were trying to bend the rules or other things like that, would you also be of the opinion that someone should always side with the players ? We don't stand on either side, but we are a mediator who tries to look at things objectively and help whoever is in the right.
Nemojte se truditi da ovde stavljate žalbe i kritike, zatvorili su jer kažu da ne dajem dokaze, objasnite mi ako ovo nije jasno da su mi zatvorili zbog zavisnosti od kockanja i pročitajte od njih velobet.com i poslao sam im e-poštu i oni su odgovorili zatvaranjem mog naloga
In your case it was clearly explained by Kristina. She demanded evidence from you and you failed to provide it or it was incomplete. That made it difficult to decide differently than she did. She also told you that if you are willing to provide full evidence, you can reopen your complaint.
I don't think there is anything more to add.
Pitam, po vama, zar ovo nije dokaz?
Savršeno je prihvatljivo da im advokat to saopšti na bilo koji način. Pročitali su i čak su mi odgovorili mejlom i za tebe to ne vredi. Mislim da ono što kriješ nešto si ti. Ovo smrdi, ali jako loše, a vi nemate. Ima tu više da se priča, ništa, ni vi ni bilo ko drugi me nećete ućutkati sve dok je zakon na mojoj strani. Velobet.com otvara račune za Špance koji su zavisni od kockanja, koji znaju svoj problem i imaju problema sa uplatama i isplatama, osim što nemaju licencu, ni to nije slučaj. Važno je jasno dokumentovano da li vam se sviđa ili ne.
If Kristina was going to help you, she needed to see a lot more. For example, the screenshot you posted in your last reply has another message that was written by the casino and we can't see it there anymore, and that can be also important information. If Kristina needed more and you kept sending her something similar, then she can't know 100% if the casino hasn't also advised you how to close it.
Once again, if you provide everything that is needed, you can reopen the complaint and we will try to help you.
However, I am glad that a lawyer can assist you based on such information, and I hope that you will be able to resolve the problem. Although I think that if he needs to see, for example, the whole chat, you will give it to him, as you should have done here.
Imam mejl koji su mi poslali potvrdom o zatvaranju mog naloga 25. februara u 18:37 i poslao sam ga Kristini nakon što sam ih, kao što vidite na snimku ekrana, obavestio, dakle, da li su tamo i daju propisno obavešteni jer mi odgovaraju završnim mejlom, mislim da je sasvim jasno
Kako je jasno da ovde kažu da ne primaju španske igrače i otvaraju mi dva naloga koja mi ne dozvoljavaju da se žalim iz tog razloga i sve je uredno dokumentovano, ali onaj koji je sputan sam ja, ja Žao mi je, ali ovo me više ne obmanjuje, možda grešim, ali ovo jako loše miriše i da, advokati pomažu jer su bili obavešteni čak i putem ćaskanja i odgovorili putem e-pošte.
I čini mi se veoma čudnim da se ovde ne preduzimaju nikakve mere protiv ovakvih kazina.
Hi there. Im reading through these threads and just thought id have a say here. Vincente2013 I just want to make you aware these casinos will not be getting way with it. I am in a very similar situation to yourself. However i am raising a big legal battle. Its going to take time but my chance seem very good from the converstions i have had. Im fighting for all deposits back. Velobet have refused to make this easy so from the conversation i have had with my legal representative they have been very positive i will also be fighting for compensation aswell. I have to be careful not to go in tomuch detail but stay strong and keep fighting.
Naravno, ovo neće ostati ovako čak i ako pokušaju da to prikriju, moji advokati takođe polažu velike nade.
Ne samo depozite već moraju da plate i za to i za ono što rade svaki dan zbog posledica igranja sa kockarskim ljudima koji malo vode računa o njima i koje ih uništavaju do nepopravljivih posledica.
Imam mejl koji su mi poslali potvrdom o zatvaranju mog naloga 25. februara u 18:37 i poslao sam ga Kristini nakon što sam ih, kao što vidite na snimku ekrana, obavestio, dakle, da li su tamo i daju propisno obavešteni jer mi odgovaraju završnim mejlom, mislim da je sasvim jasno
Kako je jasno da ovde kažu da ne primaju španske igrače i otvaraju mi dva naloga koja mi ne dozvoljavaju da se žalim iz tog razloga i sve je uredno dokumentovano, ali onaj koji je sputan sam ja, ja Žao mi je, ali ovo me više ne obmanjuje, možda grešim, ali ovo jako loše miriše i da, advokati pomažu jer su bili obavešteni čak i putem ćaskanja i odgovorili putem e-pošte.
According to the way Kristina summarized it, she also missed an email from you: " Moreover, you provided an email, but it was only a casino's reply, again, missing the crucial part - your message."
Again, if you are willing to provide everything she needs, you can reopen the complaint. This just seems like arguing about who's right, but I can only draw from the complaint.
Hi there. Im reading through these threads and just thought id have a say here. Vincente2013 I just want to make you aware these casinos will not be getting way with it. I am in a very similar situation to yourself. However i am raising a big legal battle. Its going to take time but my chance seem very good from the converstions i have had. Im fighting for all deposits back. Velobet have refused to make this easy so from the conversation i have had with my legal representative they have been very positive i will also be fighting for compensation aswell. I have to be careful not to go in tomuch detail but stay strong and keep fighting.
Hello, if you would like you can explain a bit more about the situation you got into. Is it also about the fact that you could open two accounts or is it something else ? I'm glad it looks good for you and if you don't have a problem with that you can share any news or updates you have.
I'll keep my fingers crossed for you. 🤞
Ovde je sve savršeno objašnjeno i obavešteno, vreme je izgubljeno ali nisam očekivao mnogo odavde, da budem iskren.
Oni odlično znaju da nemaju licencu, da registruju španske igrače i da otvaraju naloge za igrače koji su zavisni od kockanja, pošto su obavešteni o tome, znaju to savršeno i ne rade ništa ovde, znaće jer ću naravno idite gde god je potrebno.
We don't have to go on and on about the same things, I have said everything I wanted to say, also everything has been explained in the complaint. You have the option to reopen the complaint when you have everything you think is necessary. That concludes it from my side.
Ne, žalba ne zavisi od mene, zavisi šta žele da urade, ali nema veze, oni znaju da imaju sve podatke, istina je da se ovde zaključuje, posebno ovde, ovo nije važno ja sam veoma razočaran.
I think Kristina was able to assess whether she had everything she needed, as she is an expert in this field. If you are willing to cooperate, I have already said that you have the opportunity to reopen the complaint.
Oni to savršeno znaju, imaju sve, ne otvaraju ponovo jer ne žele ili ih nije briga, ali već sam rekao da sam malo očekivao odavde, a još više pošto sam pročitao mnoge zatvorene slučajeve , ili je greška uvek na igraču ili postoji nedostatak informacija i sada mogu da zatvorim ono što mi je bitno. On je taj koji mi zaista pomaže i oni su vrlo blizu da plate za ono što prave ove vrste kuća zaštićenih interesa.
Oni prikrivaju i pomažu nelicenciranim kockarnicama koje igraju sa igračima zavisnim od kockanja i nije ih briga i ne razumem to znajući. kao što sledi velobet sa indeksom bezbednosti 7.2.
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