Can you explain why you believe that you can't access the money? I'm sorry but I did not get it. 🤔
poslali su ga na nalog gde je pik ključ moj cpf , ali sam stavio svoj mejl u trenutku povlačenja , koji koristim da uvek primam i šaljem , bili su previše lenji da ukucaju moj mejl i poslali su ga na moj nalog koji dugujem i čim bilo koji iznos stigne na ovaj račun on se tereti i nemam pristup.
1 mesec čekam da to urade, 1 mesec čekam da saznam da je od 7. novembra novac poslat na račun kome ne mogu da pristupim. revoltiran
Well, do you think there is anything you can do to gain access to the account?
I'm not familiar with how this procedure works in Brasil, so sorry for a probably stupid question...
Uspeo sam da pristupim računu, ali ne i novcu koji je držala banka. jer ja imam udela u tome.
Detalj: Ne koristim ovu banku i ne koristim pik ključ na koji su poslali vrednost
upravo zbog ovog duga koji imam banci,
2 detalj: Nikada ne bih poslao ovoj banci
3 detalj: Dva puta sam potvrdio svoj pik ključ kada sam zahtevao povlačenje upravo da ne bi došlo do greške, bilo da sam ukucao pogrešno slovo ili nešto slično.
Jako sam frustriran zbog svega toga, jer dežurni jednostavno kaže da sam stavio pik ključ te banke kojoj imam dug, ali znam da to nisam uradio. Nikada nisam pogrešio svoj pik ključ i ne bih ga samo poslao na pik ključ koji ne koristim i koji dugujem.
Prilično sam siguran da su ga poslali na moj pik ključ registrovan na moj (CPF) jer im je tako udobnije. previše frustrirajuće da provedem mesec dana čekajući da saznam da se problem ne može rešiti, a povrh toga sam navodno kriv.
Hi fabio221963,
now I feel that I understand the situation much better. Let's say that the casino used the "official" way to send you the winnings, and you were expecting the money to end elsewhere. 🤯
I guess that there is no chance to access the money or send it to your preferred account because of this debt you mentioned...
I'm truly sorry, sadly I have no idea how to solve the situation.
Zvaničan način je da ga pošaljete na pik ključ koji osoba traži, a ne da kazino odabere da ga pošalje na moj cfp jer im je to zgodnije.
That would be the best way in this case.
Well, the complaint is still running, though I have no idea how we could help you with this, so I'll wait for another update. 🤔
i would like to ask for help because ive been dealing with my problems in this casino, i thought it would be okay to play on this site because of the reviews, but i encounter difficulties during withdrawals, it almost ONE MONTH AND A HALF since i request withdrawals , then they have so many technical issues and excuses that they cannot send my money to my account. first, you can have withdrawal request, then they promised you to wait for two days up to 2-5 working days, after that your request will be REJECTED due to they need additional supporting documents. then you will submit needed documents then you need to wait another 2-5 working days to process, then after that you can request again withdrawal that needs another 2-5 working days again, after that days and it sometimes 3-10days, your withdrawal will be rejected again because of technical issues, then they will suggest you to request another withdrawal Again and wait for another 2-5days. it seems to me that they do not want to give your money. what i am going to do???. thank you.
Hi there,
I'm sorry to see that you have such problems. Without any further delay, I would like you to consider submitting a complaint - just click here.
Explain the problem and provide all related emails and transcripts, please.
A huge amount of withdrawals have been delayed due to technical problems recently, but players are getting paid. Check the complaints here.
thank you. i already submitted my complaint. 🙇♀️
You are welcome 🙂
Just one question, can you use a different payment option aside from the bank transfer?
Could prove useful to know.
Srećan Božić Radka
pogledaj sa mnom da ovim podacima dokažeš da je to greška sopstvenog sajta, ali izgleda da nick ne razume. Verujem da je greška u prevodu. pogledajte ove podatke koje je poslao sam vulkan i njegov predstavnik putem žalbe koju je ovde podneo guru.
ovu skriptu je poslao predstavnik, odgovor o podacima koje sam naveo u zahtevu za anketu:
Portfolio: fabioco**** antos1899@gmail.com
bankCode": "2\*0",
"customerName": "FABI\*\*\*\*\*\*\*\*\***_**NTOS",
"bankAccount": "7120**_1-2",
"bankBranchCode": "0**1",
a ovo je dokaz o uplati koji mi je poslala vulkan podrška putem e-pošte:
vidi da se pik ključ razlikuje od onog koji sam tražio
That's good that you sent this printscreen to Nick via the complaint as well. It's now waiting for review, so he will check it out, don't worry.
Upravo sam se registrovao tamo i deponovao 400 €, koji su takođe bili zaduženi direktno sa mog računa.
Nažalost, novac mi nije uplaćen, podrška kaže da može potrajati do 24 sata, ako je potrebno, trebalo bi da vas ponovo kontaktiram.
Ovo zaista nije dobar početak.👎
Hello,
actually, a higher percentage of casinos allow players to play immediately after the deposit, even when the funds are in transfer - have not been credited to the casino account yet, such casinos just land players the money for a limited time.
Not this one it seems. I hope you'll get the deposit soon.
I have a question about kyc verification at VulkanVegas casino.We submit documents before the first payment, and then, for example, we order payments over 1000 euros.Is was the account disputed?What account?And the second question is, when the clone is detected, multicont is blocked??
I'm sorry but I do not fully understand your concern, I feel however that this is about the multi-account rule. Have you been accused of opening several accounts?
If so, generally speaking, only the first opened account is left and the others are closed. The golden rule says one account per player.
Let me know what seems to be the problem, please.
dobro.Imam glavni nalog verifikovan od strane kic.Nakon 5 mc vulkan vegas je otkrio 2 naloga na mojim ličnim podacima, ali drugi broj telefona i e-pošte.Da li je moguće da 5 mc verifikacija nije pokazala 2 naloga? Takođe sam preuzeo uplate preko 1.000 evra
posle 5 miliona mi svetli račun, klonim da ćutim, uzimam 10.000 evra
Hello, I think there is a little problem with the translation. What do you actually mean by saying "5mc" please?
So, if I understand correct, you have one main personal account where you asked for withdrawal 1K Euro? And you are worried now because casino found your other two accounts with different telephone and email. Yes, I think it could be a problem when asking for your winnings. Is necessary to find out if you played in past for example with bonuses and got some advantage when you were logged with the other account.
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