Imam problem sa Vazambom. Sada imam oko 2.000 dolara na svom računu. Tokom pokušaja povlačenja, koji je trajao oko 2 nedelje, naknadno je otkazan i vazamba je tražio dodatne informacije kao što su potvrda adrese, državljanstvo, selfi. Sve sam obezbedio. Polažem račun preko kriptovaluta. Prilikom pokušaja povlačenja, bio sam prinuđen da koristim karticu člana porodice za verifikaciju naloga zbog privremene nemogućnosti da koristim svoju.
Sada je situacija takva da je vazamba blokirao račun zbog uslova koje imaju, da uplaćeni novac namenjen igri mora doći iz sredstava vlasnika. Uradio sam to (kripto), ali sam koristio samo porodičnu karticu za verifikaciju. Sve sam im napisao. Sada već treću nedelju čekam Vazambinu izjavu. Imam sve dokumentovano od svih, karte itd itd, spreman sam da stvar rešim i preko drugih organa.
Želim da pitam da li neko ima slično iskustvo? Kako da nastavim ako mi ne odgovore?
I have a problem with Wazamba. I now have about $2,000 in my account. During the withdrawal attempt, which lasted about 2 weeks, it was subsequently canceled and wazamba asked for additional information such as address confirmation, citizenship, selfie. I provided everything. I deposit the account via crypto. When trying to withdraw, I was forced to use a family member's card for account verification due to the temporary inability to use my own.
Now the situation is such that wazamba has blocked the account due to the conditions they have, that the deposited money intended for the game must come from the owner's funds. I did that (crypto) but only used the family card to verify. I have written everything to them. Now I have been waiting for Wazamba's statement for the third week. I have everything documented from everyone, tickets, etc., etc., and I am ready to resolve the matter through other authorities as well.
I want to ask if anyone has a similar experience? How should i continue if they do not answer me?
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