pozdrav svima,
Pregledao sam situaciju i ovde imamo nekoliko problema, prvo je da je u početku postojao gotovinski depozit sa kuponom za depozit, ali ste onda počeli da unovčavate besplatne bonuse povrh tog stanja d97t5nktnv (tačnije 4) to stanje gotovine sa slobodnim novcem. Ovo se zove mešanje sredstava, imperativ je da svoj balans smanjite što je moguće bliže nuli pre nego što stavite dodatne kupone ili gotovinu na njega ili će se to uvek loše završiti. Svaka pobeda iz ovoga bila bi poništena zbog ovoga.
Međutim, sekundarni problem i razlog zašto je nalog zatvoren je da imate više od jednog naloga d97t5nktnv, prema uslovima i odredbama kazina, dozvoljen je samo jedan kazino nalog po igraču ili domaćinstvu. Vaš prvobitni nalog je i dalje otvoren i aktivan, ali ovaj sekundarni nalog je zatvoren kao što je standardna procedura u takvim slučajevima.
Nadam se da ovo razjašnjava stvari.
Najlepše želje,
Nik i Raging Bull
Greetings all,
I have reviewed the situation and we have a couple issues here, the first being that there was initially a cash deposit with a deposit coupon but then you started cashing free bonuses on top of that balance d97t5nktnw (4 of them to be exact) building up that cash balance with free money. This is called mixing funds, it is imperative that you play your balance down as close to zero as possible before placing any additional coupons or cash on top of it or it will invariably end poorly. Any resulting win from this would be void due to this.
However the secondary issue and the reason the account was closed is you have more than one account d97t5nktnw, per the terms and conditions of the casino only one casino account is allowed per player or household. Your original account is still open and active however this secondary account has been closed as is standard procedure in such cases.
I hope this clarifies things.
Best wishes,
Nick and Raging Bull
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