The player from Italy had issues with account access and withdrawals at bc.game. After successfully completing the KYC process for a second account due to not receiving a password reset link for the first account, he faced KYC verification issues that blocked his funds of about 3K. Despite submitting the required documents and seeking support, he received no resolution and was still waiting for a response. The issue was resolved by confirming that the player’s concerns had been addressed, and the complaint was marked as 'resolved' in the system.
Igrač iz Italije je imao problema sa pristupom nalogu i povlačenjem sredstava na bc.game. Nakon što je uspešno završio KIC proces za drugi nalog zbog toga što nije dobio vezu za resetovanje lozinke za prvi nalog, suočio se sa problemima verifikacije KIC-a koji su blokirali njegova sredstva od oko 3K. Uprkos podnošenju potrebnih dokumenata i traženju podrške, nije dobio rešenje i još uvek je čekao odgovor. Problem je rešen tako što je potvrđeno da je zabrinutost igrača rešena, a žalba je u sistemu označena kao „rešena“.
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