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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Dear rvas,I apologize but without supporting evidence there is little assista... pre 3 dana
Is there any chance that someone from your household or using the same IP add... pre 3 dana
Dear Casbar1,We're glad to hear that your issue has been resolved. We'll go a... pre 3 dana
Unfortunately, the player has not responded to our messages and questions. Co... pre 3 dana
Unfortunately, the player has not responded to our messages and questions. Co... pre 3 dana
Unfortunately, the player has not responded to our messages and questions. Co... pre 3 dana
Unfortunately, the player has not responded to our messages and questions. Co... pre 3 dana
Dear gloriidorii,In your first response you wrote:"I am accused of duplicatio... pre 3 dana
Dear angela2555,Thank you very much for submitting your complaint. I’m sorry ... pre 3 dana
Dear Tomsen71,Thank you very much for submitting your complaint. I’m sorry to... pre 3 dana
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