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Veronika Fritz

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Fritz

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Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Dear Mika777,I have tried to contact the casino repeatedly but had no success... pre 1 godinu
I'm sorry you had to wait so long without proper communication from the casin... pre 1 godinu
Dear qxa5608,I'm glad to hear that your issue has been resolved successfully.... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Dear elhaddadel,I'm glad to hear that your issue has been resolved successful... pre 1 godinu
Dear Blendaxavier,I'm glad to hear that your issue has been resolved successf... pre 1 godinu
Dear musikah695,I have tried to contact the casino repeatedly but had no succ... pre 1 godinu
Dear like420skywalker,I have tried to contact the casino repeatedly but had n... pre 1 godinu
Dear masato6613,I'm glad to hear that your issue has been resolved successful... pre 1 godinu
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