Zdravo, ne, nisam imao nijedan račun u prošlosti ili svoju kuću,
Da, obrađeni su nakon procesa verifikacije. Što sam potvrdio putem ćaskanja jer sam bio zabrinut zbog recenzija koje okružuju ovaj kazino
Jedina razlika od pobede je bila što sam se prijavio na svoj nalog na vifi-u na kućnoj adresi moje braće koji je imao nalog u kompaniji.
Kompanija kaže da imam duple račune i da imaju pravo da to ne dokazuju i samo uklone dobitke. Da je to bio slučaj, to ne bi bilo istaknuto u mom prvobitnom povlačenju
Pročitao sam njihove uslove i odredbe i kaže da IP adresa ne može biti ista, ali nisam se kockao ili kladio dok sam kod kuće braće samo ušao da promenim lozinku. Nekoliko sati kasnije rekli su da imam duple naloge, ovo je jedino mesto na kome sam se prijavio drugačije otkako imam nalog.
Zbog ovoga mi je oduzeto 5300 dobitaka i uklonjena acca pobeda od 656, vratili su mi depozit od 700 kada sam u roku od nekoliko sati od povlačenja 6k iskoristio 2100 za ovo.
Imam dokaz o povlačenju i razgovorima sa članovima tima da pokažem da nije bilo problema. Ali oni ne mogu da verifikuju moj razlog za duple račune
Hi, no I have had not any accounts in the past or my house hold,
Yes they were processed after verification process. Which I confirmed via chat as I was worried due to reviews surrounding this casino
Only difference since the win was I logged on to my account on wifi at my brothers home address who has had account with company.
The company are saying I have duplicate accoutns and are within their rights not to prove it and just remove winnings. If this was the case would this not have been highlighted in my initial withdrawal
I have read their terms and conditions and it says the IP address can not be the same but I had not gambled or placed any bets while at brothers home I merely logged on to change password. Few hours later they said I had duplicate accounts this is only place I have logged on different since having the account.
Now due to this I have had 5300 winnings deducted and a acca win of 656 removed, they refunded me 700 deposit when within hours of the 6k withdrawal I used 2100 for this.
I have proof of withdrawals and chats with team members to show there was no issues. But they cannot verify my reason of duplicate accounts
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