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atti38
Mlađi Napredni Korisnik
pre 1 mesecaOriginalPrevod
Jedan od najgorih kazina u kojima sam ikada igrao. Dokumenti se ne prihvataju. Vreme povlačenja 0-24 sata. U skladu sa uslovima, nakon 24 sata povlačenje se otkazuje jer žele drugi dokument. Savetujem svima da prestanu da igraju ovde. Još uvek nisam dobio svoje povlačenje. Da vidimo koliko će ovo trajati...
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atti38
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pre 7 meseciOriginalPrevod
i dont like websites that send promotions they dont give why they are send then?
  • Fast withdraw
  • all good
  • they send me email with a deposit bonus and when i deposit with the bonus code they dont add it it was 50€ freebet
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Bets.io Casino
pre 7 meseci
Dear atti38,

Thank you for sharing your experience with us.

We’re glad to hear that you’re happy with our fast withdrawals and overall service. However, I’m sorry to hear about the issue you encountered with the deposit bonus.

Please note that this particular bonus is available only for the first deposit, not for subsequent deposits. If your deposit was not your first and the code was applied, that might be why the bonus wasn’t added. However, if you believe there’s been an error, we’d love to look into it for you. Please reach out to our customer support team with the details, and we’ll work to resolve it.

We value your feedback and are committed to improving your experience with us. Thank you for giving us the opportunity to make this right.

Best regards,
Bets.io casino Team
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atti38
Mlađi Napredni Korisnik
pre 9 meseciOriginalPrevod
Dont play in this casino they give me freespins with max win 50€ i won 700€ but i ger only 50€ no problem but i play again with the 50€ i make 1300€ and they cancel my withdraw after 25 hours and make 50€ again dont play in this casino pls
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atti38
Mlađi Napredni Korisnik
pre 1 godinuOriginalPrevod
They send bonus on Email but when you deposit you dont get the bonus
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atti38
Mlađi Napredni Korisnik
pre 1 godinuOriginalPrevod
I had one of my best experience in this Online Casino and withdraw is very fast no problems with documents
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atti38
Mlađi Napredni Korisnik
pre 1 godinuOriginalPrevod
Everything perfect could not be better withdraw 1 hour i think with verify good design good chat i will play here again :)
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BetOnRed Casino
pre 1 godinu
Hello!

Thanks for the awesome review, dear! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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atti38
Mlađi Napredni Korisnik
pre 1 godinuOriginalPrevod
i play my freespins and had a 65€ balance but the money was gone i ask live chat but they say me i cancel it but i never cancel it i only cancel the bonus money not freespins after that i play freespins never play here
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Legzo Casino
pre 1 godinu
Hello, Atti38! Point of our rules, 10.2.3. "You can refuse all or any bonuses at any time in your profile. If you take advantage of a composite bonus (deposit bonus and free spins) and cancel the first part of this composite bonus (deposit bonus), the second part (unplayed free spins or winnings from free spins) will be automatically cancelled as well". Be patient next time.

Best regards,
Legzo Casino!
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atti38
Mlađi Napredni Korisnik
pre 1 godinuOriginalPrevod
It takes one day to cancel my withdraw and then when you withdraw again you must wait again in the bonus rules is standing no depoist max win is 1000€ but when i ask live chat they say for this bonus is it only 50€ and they dont withdraw at weekends thats crazy for a casino that is really bad i would never deposit here again
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atti38
Mlađi Napredni Korisnik
pre 2 godinaOriginalPrevod
I deposit for the welcome bonus wagered and withdraw 550€ the withdraw take too long and if they need more documents they cancel youre withdraw and if you make new withdraw you must wait all the time again the live chat i dint like it they have standart answers they dont want to help and they have a max win on welcome bonus
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atti38
Mlađi Napredni Korisnik
pre 2 godinaOriginalPrevod
never play in this casino they want 10 documents to withdraw and every time they cancel youre withdraw it takes again 24 hours and the live chat dont help finance department dont work all the time they cancel my withdraw 4 times i already sent my documents i would never deposit here again
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Megaslot Casino
pre 1 godinu
Dear atti38,

Thank you for sharing your feedback!

We are sorry to hear that you received such an experience.

Our team does its best to help players withdraw their funds as fast as possible. However, according to the Terms and Conditions of our site: "In order to verify player's account casino management require documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case the player doesn’t have an opportunity to provide documents in the above-mentioned alphabets casino reserves the right to demand video verification where player shows his/her documents.", and moreover, "Please note, that your account should be verified in period of up to 30 days from registration and/or up to a deposit of 150 EUR".

Additionally, our support team is working round the clock to help players with any issues. Do not hesitate to contact us via email or live chat, we are always glad to help you!

We hope you will have a great day!

Kind regards,
Megaslot Casino
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