Imaju i ovo
„SAMOISKLjUČIVANjE NA BETANDIOU.COM
Podešavanje Samoisključivanje nam daje do znanja da moramo da preduzmemo sve mere da blokiramo vaš pristup vašem nalogu i da se uverimo da ne dobijate promotivni materijal. Takođe možete kontaktirati naš tim za podršku na našu e-poštu support@betandyou.com i obavestite nas o svojoj odluci da prekinete kockanje na našoj veb stranici na određeni period ili zauvek."
Znam da imaju da imaju politiku odgovornog kockanja, ono što kažem je da nemaju nikakve alate kojima možete sami da postavite svoja ograničenja i kada kontaktirate email block@, oni uopšte ne odgovaraju.
Ovo je bio drugi put da sam im pisao
„Zdravo. kao što je navedeno u vašim uslovima i odredbama, imam pravo da trajno zatvorim svoj nalog. I želim da trajno zatvorim svoj nalog!
Poslednji put kada sam pokušao da ste ostali, ne možete to da uradite za stalno, ali prema vašim T&C-om mogu da ga zatvorim!
Tako da ću biti zahvalan što mi se nalog zatvori!
Hvala unapred." Bilo je to 31. avgusta. Nisam dobio nikakav odgovor.
They also have this
"SELF-EXCLUSION AT BETANDYOU.COM
Setting Self-exclusion lets us know that we need to take all measures to block your access to your account and make sure that you receive no promotional materials. You may also contact our support team at our email support@betandyou.com and inform us about your decision to stop gambling at our Website for a certain period or forever."
I know they have they have a responsible gambling policy, what I'm saying is that they don't have any tools that you can set your limits by yourself and when you contact the email block@ they don't answer at all.
This was the second time I did write to them
"Hello. as stated in your T&C i have the right to close my account permanently. And i want to close my account permanently!
Last time i tried you did stay you cant do it permanently , but according to your T&C i can have it closed !
So i'll appreciate to have my account closed!
Thank you in advance ." It was on August 31. Didn't get any response.
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