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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Thanks for your comment. Sadly, we cannot mediate issues that don't impact yo... pre 1 godinu
Unfortunately, casinos licensed in Curacao are not obligated to enforce self-... pre 1 godinu
Thank you very much, gagiudegagiu0503, for the confirmation and for providing... pre 1 godinu
Thank you for your comments, mo-bbsy1. Due to the aforementioned reasons, thi... pre 1 godinu
We've closed the complaint as per the player's explicit request to delete the... pre 1 godinu
Thank you very much, Lola1556, for providing the necessary information. I wil... pre 1 godinu
Dear manhound,Since we haven't received any update from the casino, we'll aga... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Dear RaeMRae84,I'm glad to hear that your issue has been resolved successfull... pre 1 godinu
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