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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Lash

Srpski
Thank you for sending me the screenshots. Unfortunately, I must inform you th... pre 11 meseci
I understand your frustration. However, the winnings you are talking about ar... pre 11 meseci
Unfortunately, the player has not responded to our messages and questions. Co... pre 11 meseci
Please be aware that a casino never requests players to send their passwords ... pre 11 meseci
Dear 1Win Casino representative,Thank you very much for your email.Dear Memun... pre 11 meseci
Dear 1Win Casino representative,Thank you very much for your email.Dear Asifk... pre 11 meseci
Dear fatimaki14,I'm glad to hear that your issue has been resolved successful... pre 11 meseci
Thank you very much, schveitz007, for providing all the necessary information... pre 11 meseci
Thank you very much, svenrueger3, for providing all the necessary information... pre 11 meseci
Thank you very much, julesadee, for providing all the necessary information. ... pre 11 meseci
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