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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Lash

Srpski
We’ve rejected this complaint as per the player’s explicit request. We are so... pre 1 godinu
Dear Eugenié Lacroix,Thank you for your cooperation. Since the player's self-... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
I would like to thank both parties for providing all the necessary informatio... pre 1 godinu
Dear earnadda, we received evidence from the casino you used a fraudulent bet... pre 1 godinu
Thank you very much, Kalisto007, for providing all the necessary information.... pre 1 godinu
Unfortunately, we don't have a branch dealing with sports betting yet, but I ... pre 1 godinu
Thank you very much, sutarramesh802, for providing all the necessary informat... pre 1 godinu
Dear mauroalgisi,I'm glad to hear that your issue has been resolved successfu... pre 1 godinu
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