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On the me.bet casino app. There is no option to withdraw or withdraw. I have money in my account but I can't withdraw

No aplicativo me.bet casino . Não tem opção de retirada ou saque. Eu estou com dinheiro na conta mas n consigo sacar

Hello barbosaednilson430,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Could you please clarify if you don't see a withdrawal section in your account, or there are not any withdrawal methods available to you? Could you please post here a screenshot if possible?

Have you tried contacting the casino regarding this issue? Please, forward any relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Dear barbosaednilson430,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.