Draga mrmileena ,
Ja sam Kubo, i ja ću se baviti tvojom žalbom. Iskreno se izvinjavam zbog situacije koju ste iskusili sa onlajn kazino igrama i uveravam vas da ću učiniti sve da vam pomognem.
Ako je došlo do bilo kakvih novih dešavanja u vezi sa vašim slučajem od poslednjeg ažuriranja, slobodno ih podelite sa mnom.
Trenutno, Online Casino Games nije registrovao svoj reprezentativni nalog na našoj platformi, što ih sprečava da direktno odgovore u ovoj temi. Međutim, kontaktirao sam njihove predstavnike preko drugog kanala i čekam njihov odgovor. Obaveštavaću vas čim dobijem bilo kakve vesti.
Hvala vam na razumevanju i strpljenju.
Srdačan pozdrav,
Kubo
Dear mrmileena,
I’m Kubo, and I will be handling your complaint moving forward. I sincerely apologize for the situation you've experienced with Online Casino Games, and I assure you that I will do my utmost to assist you.
If there have been any new developments regarding your case since the last update, please feel free to share them with me.
Currently, Online Casino Games has not registered their representative account on our platform, which prevents them from responding directly in this thread. However, I have reached out to their representatives through another channel and am awaiting their response. I will keep you updated as soon as I receive any news.
Thank you for your understanding and patience.
Best Regards,
Kubo
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