Zdravo Chris187,
Žao mi je što se niste najbolje proveli u našem kazinu.
Ti si u pravu; kockanje je igra na sreću bez ikakvih garancija. Da, što više igrate, to su vam značajnije mogućnosti za pobjedu, ali to još uvijek nije zagarantovano.
Kao igrač, ako igra ne donese značajne dobitke tokom prvih nekoliko okretaja, prelazim na drugu igru.
Takođe, kada ste se prijavili u naš kazino i prihvatili odredbe i uslove, gde je navedeno da:
"Svi bonusi (osim ako nije drugačije naznačeno) moraju biti uloženi 45 puta prije nego što se sredstva mogu povući."
"Maksimalni dobitak koji proizlazi iz besplatnih okretaja lojalnosti i maksimalnog povlačenja je €50, $50, AU$75, C$75, NZ$75, 500 kr, 250 zł, 250 R$, 6,000JPY"
Kompletne uslove bonusa možete pogledati na ovom linku: https://www.21bit.com/en/bonus-terms
Nadalje, ako želite, rado bismo procijenili vaš račun kako bismo vidjeli možemo li ponuditi još neke prijedloge. Možete li navesti svoju email adresu za ovo?
Mi u 21bit želimo da vaše iskustvo s nama bude uzbudljivo i ugodno - više o zabavi. Obavijestite nas ako nešto možemo učiniti da poboljšamo vaše iskustvo.
S poštovanjem, 21bit Casino
Hello Chris187,
I'm sorry you didn't have the best time in our casino.
You are correct; gambling is a game of chance with no assurances. Yes, the more you play, the more significant opportunities you have of winning, but it is still not guaranteed.
As a player, if a game does not provide substantial winnings during the first few spins, I switch to a different game.
Also, when you signed up with our casino and accepted the terms and conditions, where it was stated that:
"All bonuses (unless otherwise specified) need to be wagered 45 times before the funds can be withdrawn."
"Maximum win resulting from loyalty free spins and maximum withdrawal is €50, $50, AU$75, C$75, NZ$75, 500 kr, 250 zł, 250 R$, 6,000JPY"
You can review the full bonus terms and conditions on this link: https://www.21bit.com/en/bonus-terms
Furthermore, if you prefer, we would gladly evaluate your account to see if we can offer any other suggestions. Could you please supply your email address for this?
We at 21bit want your experience with us to be exciting and enjoyable - more about the entertainment. Please let us know if there is anything we can do to improve your experience.
Sincerely, 21bit Casino