Igrao sam Fortune Spinner na ovom sajtu i u početku sam osvojio 1,007 dolara, nakon čega je usledilo dodatnih 37 dolara. Međutim, oba iznosa su misteriozno nestala, kao što je prikazano na priloženim snimcima ekrana. Kada sam pitao Betpandu o ovome, odgovorili su sumnjičavo, koristeći taktiku izbegavanja i okrivljujući mene umesto da se direktno pozabave mojim problemima.
Pored toga, obavestili su me da su pokrenuli pitanje kod provajdera igara i u više navrata sam tražio od njih da dostave dokaze o tome. Tvrdili su da je provajder igara proverio i potvrdio da sam izgubio, ali nije bilo jasne dokumentacije koja bi podržala ovu tvrdnju. Činilo se da su ovo mogli izmisliti, jer su više puta ignorisali moje zahteve za dokazima.
Pored toga, vremenske oznake na mojim snimcima ekrana se ne poklapaju sa zapisima o transakcijama na veb lokaciji kazina, gde relevantni vremenski okvir upadljivo nedostaje. Ovo je zabrinjavajuće jer je Betpanda insistirala da proverim svoje transakcije da pronađem tačan ID runde, koji nije naveden. Ako okrugli ID ne postoji u njihovom sistemu, kako onda da imam snimak ekrana i snimak ekrana? Nemam pristup njihovim sistemima, pa je očigledno da su uklonili ove informacije, verovatno da bi izbegli da mi plate.
I was playing Fortune Spinner on this site and initially won $1,007, followed by an additional $37. However, both amounts mysteriously disappeared, as shown in the attached screenshots. When I questioned Betpanda about this, they responded suspiciously, using evasive tactics and blaming me instead of addressing my concerns directly.
Further to this, they informed me that they had raised the issue with the gaming provider, and on numerous occasions, I asked them to provide evidence of this. They claimed that the gaming provider had checked and confirmed that I had lost, but there was no clear documentation to support this claim. It seemed like they could have been making this up, as they repeatedly ignored my requests for proof.
Additionally, the timestamps on my screenshots don't match the transaction records on the casino's website, where the relevant timeframe is conspicuously absent. This is concerning because Betpanda insisted I check my transactions to find the exact round ID, which isn't listed. If the round ID doesn't exist in their system, then how do I have a screenshot and screen recording of it? I don't have access to their systems, so it's obvious they removed this information, likely to avoid paying me.
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