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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Lash

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Dear Sev01,I'm glad to hear that your issue has been resolved successfully. I... pre 1 godinu
Dear starletdx,I'm glad to hear that your issue has been resolved successfull... pre 1 godinu
Due to the aforementioned reasons, this complaint will now be rejected. Thank... pre 1 godinu
Thank you very much, Hansenboss, for providing all the necessary information.... pre 1 godinu
I'm sorry but since the bet was evaluated as a losing bet, and from the scree... pre 1 godinu
Thank you very much, Ricky123, for providing all the necessary information. I... pre 1 godinu
Dear ruiingles,please refrain from using any form of threatening or disrespec... pre 1 godinu
Dear BetToGoal Casino representative, thank you very much for your input.I am... pre 1 godinu
Dear TasosPanik,I'm glad to hear that your issue has been resolved successful... pre 1 godinu
Many casinos verify the players' identity documents only after they submit a ... pre 1 godinu
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