A player from the Netherlands sought a refund because the casino had accepted registrations and deposits despite their country being restricted. Even though she provided accurate details linked to the Netherlands, the casino refused her refund request. We requested additional details and extended the timer by 7 days. Due to the player's lack of response, the complaint was rejected, and no further investigation or resolution was possible at that time.
Igrač iz Holandije je tražio povraćaj novca jer je kazino prihvatio registracije i depozite uprkos tome što je njihova zemlja bila ograničena. Iako je dala tačne podatke vezane za Holandiju, kazino je odbio njen zahtev za povraćaj novca. Zahtevali smo dodatne detalje i produžili tajmer za 7 dana. Zbog nedostatka odgovora igrača, žalba je odbijena i u tom trenutku nije bila moguća dalja istraga ili rešenje.
Automatski prevedeno:
