Korisnički Profil Pritužbe Recenzije

xrtex1 recenzije

silver
xrtex1
Mlađi Pripravnik
pre 6 meseciOriginalPrevod
Overall playing here is fine, games work as they should. I find it funny that RTP drops significantly every time after withdrawal, but it is a game of chance. Support is quite useless, but they were helpfull when KYC documents were processed. When it comes to withdrawals everything falls apart as they take forever to process your winnings and also suport feeds you some story about many players winning and finance department doing every process by hand (if you believe that), if you ask me it is a classic casino play to make a player cancel his withdrawal. Overall it is fine to play here if you have the nerves to wait for your funds and talking with useless support. Many better casinos out there.
Prikaži višePrikaži manje
  • many games
  • good interface
  • no lagging
  • useless support
  • withdrawals take at least 3 days, support always has lies about players winning big as the reason for taking it so long etc.
  • they dont seem to mind braching their own terms and conditions especially when it comes to meeting a withdrawal deadline
  • bonus system is quite bad, they give you some free spins on the worst slot in the history of gaming (0,1€ bet which is a joke)
  • cashback is also quite bad and there are only 2 levels
Sve SpinJo Casino recenzije
SpinJo Casino
pre 6 meseci
Hey xrtex1,

Thank you for sharing your feedback!

We're glad to hear that you enjoy the variety of games and smooth interface!

We understand your concerns about the withdrawal process and support experience, and we're sorry that it didn’t meet your expectations.

We strive to process all transactions as quickly as possible, and we appreciate your patience!

To ensure the security and accuracy of the transactions, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.

Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.

In case you need any assistance, please do not hesitate to contact us!

Best regards,
The SpinJo Team
silver
xrtex1
Mlađi Pripravnik
pre 1 godinuOriginalPrevod
Staff in the chat is nice, but the casino is not. Withdrawals are taking forever. First your withdrawal is pending fo 48 hours and then they split your winnings and pay them out in a few transactions. I got a part of my winnings and I am still waitting for the rest. I dont recommend this casino just because of this awful withdrawal system. Many casinos pay out on the same day, in the worst case on the second day, but this is just too much. It is funny how none of the casinos ever make a big deal when you make deposit, but they get so serious and investigative when they need to pay up. Try other casinos not this one.
Prikaži višePrikaži manje
  • Very nice staff in the chat
  • Games work
  • WORST WITHDRAWAL EXPERIENCE
Sve Golden Tiger Casino recenzije
silver
xrtex1
Mlađi Pripravnik
pre 1 godinuOriginalPrevod
After playing a while in this casino I am completely changing my review. Because of their 10x deposit wager requirements it is impossible to actually win anything. In the end you will lose, because before you wager everything they wont allow you to withdraw your funds. Also coin collecting for bomus funds takes forever and it is practically worthless. Bonuses all have max win, so if you have 50€ of bonus funds max withdrawal is 500€, which is a complete nonsense. Many slots are lagging and some wont even load. First it was OK to play here but after awhile I 100% do not recommend you to play here. Also KYC takes forever and so does withdrawals. Many better casino are out there. Run away from this one.
Prikaži višePrikaži manje
  • Popular games
  • KYC takes forever and they ask for too many documents. Also you have to make two verifications before they let you make a withdrawal.
  • Some games are a bit laggy and few encounter error and they close sometimes.
  • Withdrawal is very slow and their online support is always telling you to writte an email.
  • 10X DEPOSIT WAGER REQUIRED
  • VIP program is quite useless and boring
Sve Rollino Casino recenzije
silver
xrtex1
Mlađi Pripravnik
pre 1 godinuOriginalPrevod
I dont recommend this casino. Site is laggy and some games do not work. Also RTP is so bad and it is impossible to win anything.
  • Laggy site
  • non existing RTP
Sve WildTornado Casino recenzije
WildTornado Casino
pre 1 godinu
Dear Player!
Thank you for taking the time to provide your feedback. We're truly sorry to hear about your less-than-satisfactory experience at our casino.

We apologize for any inconvenience you encountered due to the site's performance. We understand that a laggy site and non-functioning games can be frustrating. Our technical team is continuously working to improve site performance and resolve any game issues. Your feedback will be valuable in helping us pinpoint and rectify these issues.

Regarding the RTP (Return to Player), we aim to provide a fair and enjoyable gaming experience for our players. However, we understand that the perceived odds may vary from one player to another. We recommend trying different games or contacting our support team for game recommendations that might better suit your preferences.

We appreciate your feedback as it helps us make necessary improvements. Please feel free to reach out to our customer support team if you have any specific issues to address. We hope you'll give us another chance to provide a better gaming experience in the future

Kind regards,
WildTornado Casino Team
silver
xrtex1
Mlađi Pripravnik
pre 1 godinuOriginalPrevod
Withdrawal system not working, support is useless and overall experience sucks. Stay away!
  • Bad RTP and hard withdrawals that take forever
  • useless live support and support via email
  • Player protection non existing
  • Bad bonus offers
  • Bad interface
Sve Royspins Casino recenzije
Royspins Casino
pre 1 godinu
Greetings xrtex1,

Thank you for providing valuable feedback regarding your experience on our platform.

We apologize for not meeting your envisioned standards and appreciate the chance to address your specific concerns.

Let's tackle them step by step.

About withdrawals:

We checked what happened with your specific case and found no correlating technical issues. In such situations, we suggest trying various browser optimization techniques like clearing cache, cookies, and web history. Additionally, using different browsers or devices might also be beneficial. In the end, we see that you successfully withdrew your funds. Congratulations on your winnings!

About RTP:

The RTP of our games is determined by the game providers through mathematical algorithms, ensuring fair and unbiased outcomes. Please remember that short-term results may vary from the expected RTP, as winning outcomes are ultimately based on chance. Your next big win could easily be around the corner!

About player protection:

We take this matter very seriously. Activating the "Cool Off" feature is as simple as a single click for our customers. Alternatively, they can reach out to our customer support team to explore more comprehensive restriction options. However, we acknowledge that there is always room for improvement, and we will assess our existing procedures to ensure the highest level of player protection.

About bonuses:

Our Welcome Bonus offers unique advantages for an enhanced gaming adventure:

- Non-sticky bonus: Withdraw your funds anytime, no strings attached.
- No max bet restrictions: Bet as high as you want, including bonus buy features.
- No max withdrawal limits: Claim your winnings without any maximum restrictions.

About interface:

We are committed to improving our interface to ensure a user-friendly and enjoyable experience for all our customers.

Please provide suggestions regarding our interface by sending an email to complaints@royspins.com. We welcome any additional information you may have about our product as well.

We are dedicated to delivering an excellent gaming experience, and your feedback helps us in our ongoing efforts to achieve this goal.

Best regards,
RoySpins Team
silver
xrtex1
Mlađi Pripravnik
pre 1 godinuOriginalPrevod
STAY AWAY! This casino is one of the worst sites to play! Even though they claim everything is order, there is impossible to win anything here. No matter which provider you play, the size of your bet or anything else. This was definitely the worst online experience I ever had. If you dont believe me try it yourself and you will see.
  • Non existing RTP
  • When you finally get a bonus it is almost everytime between 0-20x
  • Playing here is literally throwing money away, as it does not matter which provider you play or what is the size of your bet
  • STAY AWAY!
  • Curacao licence
Sve DundeeSlots Casino recenzije
silver
xrtex1
Mlađi Pripravnik
pre 1 godinuOriginalPrevod
My advice is to stay away from this casino as there are so many better than this one. I know it is about luck and everything but there is really impossible to win anything here. Usually the wins (as rare as they are) are between 5-10x and almost never more. Some popular slots which are OK on other sites, here the RTP is non existing.
  • I know it is all about luck but odds here are really bad on every slot I have tried! Even when you score a bonus which is almost never, you get 5-10x constantly.
  • Sometimes games glitch
Sve Laz Vegas Casino recenzije
silver
xrtex1
Mlađi Pripravnik
pre 2 godinaOriginalPrevod
After many deposits and various play on slots (bets from 0,5-5€) I can tell you that it is impossible to win anything in this casino. My advice is to stay as far as you can! Cant say anything about support as only contact that I had was when I was terminating my account with them.
  • many providers
  • Impossible to win bonus
  • Over many deposits could not win more then a few times bet
Sve Snatch Casino recenzije
Snatch Casino
pre 2 godina
Hi xrtex1!

We are very sorry to hear about your opinion of our casino. We would like to remind you that gambling is all about chance (and luck), so there is no way our casino can influence your winnings.

It is also important to note, that our Bonus Policy is explained in our Terms and Conditions, so please read them carefully.

Best regards,
SnatchCasino
silver
xrtex1
Mlađi Pripravnik
pre 2 godinaOriginalPrevod
Terms and conditions are generally written in the benefit of the casino. Be sure to check every aspect before playing here. They have a lot of strict bonus terms and big waggering of deposit and bonus money. On every deposit you will pay 1€ extra, I have never seen that before. I have a really bad experience with them. I won a lot recently, but I did abuse the bonus (my bets were too big) and casino decided to take all of my funds the ones won during the bonus and long after. If you want my advice do not play here as there are many better casinos which are friendlier and fairer to the player.
The one positive for me was, that few of my withdrawls were really quick, one was even made the same day when I requested it. Also online support is ok, they are nice and responsive. Their security team on the other hand wont be as responsive and dialog with them takes forever.
Prikaži višePrikaži manje
  • Fast withdrawls (sometimes)
  • Many game providers
  • Site is ok, I like that is not to complicated
  • Unfair Terms and conditions (strict terms and unfair to players)
  • Strict bonus terms and waggering requirments that are unfair to player. Most of the time if you take on promotion you will lose your money as waggering requirments are a joke. And also some promotions have a max bet limit (1% of the deposit) and you will have to be careful as bet limiter is not automatic. When you over bet, casino will gladly seize all of your winnings.
  • Deposit fee on every deposit (1€)
Sve Pledoo Casino recenzije
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