The player from Italy had his account at Tokyo Wild Casino blocked after he accidentally entered the wrong address and birthdate. Despite sending documents such as passport selfies and proof of residence, the casino did not update the details and blocked his account. He requested his balance and winnings. The issue was resolved when it was confirmed that the player received his payments, and the complaint was marked as 'resolved' in the system.
Igraču iz Italije blokiran je nalog u Tokio Vild Casino nakon što je slučajno uneo pogrešnu adresu i datum rođenja. Uprkos slanju dokumenata kao što su selfi iz pasoša i dokaz o prebivalištu, kazino nije ažurirao detalje i blokirao je njegov nalog. Tražio je svoj balans i dobitak. Problem je rešen kada je potvrđeno da je igrač primio svoje uplate, a žalba je u sistemu označena kao 'rešena'.
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