Iabbi kazino... Imam toliko toga da kažem o njima. Sve je bilo dobro i sve dok nisam konačno napravio depozit. Nakon što sam uplatio depozit, pokušao sam da kontaktiram korisničku podršku da pitam koje igre mogu, a koje ne mogu da igram tokom svog bonusa, ali nisam mogao da ih uhvatim i bot je stalno iskakao. Bot nije mogao da odgovori na moje pitanje u vezi sa mojim bonusom i iz nekog razloga su sve informacije o mom bonusu nestale pa sam počeo da poludim. Preživeo sam da čekam odgovor od stvarne osobe pa sam počeo da igram igru od besplatnih okretaja jer je to jedina igra za koju znam da je dozvoljena. Nakon što sam potrošio sva svoja sredstva, ponovo sam pokušao da kontaktiram podršku uživo, jer ne mogu da iskoristim kod koji je bio na kuponu za 500 besplatnih okretaja. Neko ko nije bot dolazi samo kada nemam ništa i treba da uplatim depozit. Gde su bili kada mi je ranije trebala pomoć. Prebolio sam to tražeći kod, a oni mi ga nisu dali rekavši da im to ne dozvoljavaju. Ovde sam zapanjen jer se kunem da sam mogao da pristupim tim informacijama pre kupovine. Želeli su da kontaktiram njihov ćaskanje uživo svaki put kada sam želeo da preuzmem svoj kod samo tako da moram da čekam 30 minuta do 2 sata na kod koji sam nekada mogao da vidim. Samo ne razumem zašto su uopšte skinuli tu informaciju. Tražim povraćaj novca jer više ne mogu da vidim svoj kod jer nisam znao da moram da ga zapamtim ili tako nešto. Dogovorio sam se da se vratim sutra kada bi ponovo trebalo da bude dostupno. Onda sam otišao sa posla i svega jer znam da ovim momcima treba večno da stupe u kontakt, a kamoli da odgovore. I na desetine pokušaja sam počeo da poludim pokušavajući da preuzmem svoj kod jer je drugi dan i pričaju o tome da već prvi dan tražim svoje okrete. Stalno im dajem do znanja da sam dobro obavešten o upotrebi svog koda juče, ali novi je dan pa gde je moj kod. Dobio sam okrete nakon skoro 2 sata, ali mi nisu rekli koji je kod i moram ponovo da čekam još 2 sata. Tako da dobijam sve psiho i stvari jer sam u suštini opljačkan i moram da gubim toliko vremena jer mi je oduzeo pristup da vidim bonus kod i sve detalje vezane za ono što sam kupio. Naravno da je to samo 20 dolara, ali činjenica da su dobro poznati po dobrim recenzijama me je navela da pomislim da su botovi verovatno sami sebi dali te recenzije jer imaju najgrublju korisničku podršku sa kojom sam ikada imao posla. A kamoli koliko je teško i frustrirajuće čekanje pomoći putem ćaskanja uživo ili e-pošte. Nisam platio da čekam 2 sata samo da bih dobio 100 okretaja 5 puta… nakon što sam pokušao da dobijem kod, tako da nisam morao ponovo da čekam 2 sata, nisam uspeo, a nisu čak ni dali razlog, sve rekli su da sam već juče preuzeo kod... nakon toga sam samo otišao da igram svoje okretaje i odjednom nakon 10 okretaja, dobijam poruku da me je administrator izbacio sa servera. Proveravam svoju e-poštu i trajno sam zabranjen zbog onoga što se čini da je njihova greška. Nadam se da će biti tuženi ili nešto slično jer za to zaslužuju svu lošu karmu na svetu. A sada sam izgubio svoj novac i ono što je mojim novcem kupljeno jer su oni nepravedni, nerazumni, neblagovremeni i ne mogu da shvate šta se od njih uopšte traži. Ja sam legalno poludeo od frustracije tražeći svoje okrete za dan 2, a oni pričaju o tome da polažu pravo prvog dana. Većina njih nikada nije prošla jer mi je trebalo skoro 2 sata da konačno dobijem svoje okretaje da bih nakon toga bio zabranjen. Molim vas pomozite mi da nekako potražim pravdu jer nikada u životu nisam bio tako teško prevaren. Smešno je jer je razlog zašto sam bio zabranjen zbog mog jezika. Kao, ko ne bi opsovao svoje guzice kad si mi ukrao.
Yabby casino… I’ve got so much to say about them. It was all good and everything until I finally made a deposit. After making my deposit, I tried to contact customer support to ask about what games I can or cannot play during my bonus but I could not get a hold of them and a bot kept on popping up. The bot couldn’t answer my question related to my bonus and for some reason all the information on my bonus disappeared so I started freaking out. I got over waiting for a response from an actual person so I started playing a game from the free spins because that’s the only game I know that is allowed. After wasting all of my funds, I then tried contacting support live chat again because I can’t redeem the code that was on the coupon for the 500 free spins. Someone that isn’t a bot only come along when I have nothing and need to make a deposit. Where were they when I needed help earlier. I got over it asking for the code and they wouldn’t give it to me saying they not allowed to do so. I’m here dumbfounded because I swear I could access that information before I made the purchase. They wanted me to contact their live chat every single time I wanted to claim my code just so I have to wait 30minutes to 2 hours for a code that I used to be able to see. I just don’t understand why they took off that information in the first place. I ask for a refund since I’m not able to see my code anymore because I didn’t know I had to memorize it or something. I settled with coming back tomorrow when it’s supposed to be available again. Then I took off from work and everything because I know these guys take forever to get in touch with, let alone reply. And dozens of attempts I started going mad trying to claim my code because it’s the second day and they’re talking about me already claiming my spins for the first day. I keep letting them know that I’m well informed about using my code yesterday but it’s a new day so where’s my code. I got my spins after almost 2 hours but they did not tell me what the code and I have to wait another 2 hours yet again. So I’m getting all psycho and stuff because I’ve basically been robbed and I have to waste so much time because the took away my access to see the bonus code and all details related to what I have purchased. Sure it’s only $20 but the fact that they’re well known with good reviews made me think they had bots probably give themselves those reviews because they have the most rude customer support I’ve ever dealt with. Let alone how hard and frustrating it is waiting for assistance from live chat or email. I didn’t not pay to wait 2 hours just to claim 100 spins 5 times… after I tried to attempt getting the code so I didn’t have to wait 2 hours again I failed and they didn’t even give a reason, all they said was i already claimed me code yesterday… after that I just went to play my spins and suddenly after 10 spins in, I get a message saying that an administrator had kicked me out of the server. I check my email and I’ve been permanently banned for what seems to be their fault in the first place. I hope they get sued or something because they deserve all the bad karma in the world for doing that. And now I lost my money and what was bought with my money because their unfair, unreasonable, untimely, and cannot comprehend what is even being asked of them. I’m legit going crazy out of frustration asking for my spins for day 2 and they’re talking about claiming the first day. It never got through most of them because it took almost 2 hours for me to finally get my spins only to get banned afterwards. Please help me seek justice somehow because I’ve never been scammed that hard in my life. It’s funny because the reason I was banned was for my language. Like, who wouldn’t be swearing their asses off when you pretty much stole from me.
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