Captian Jack kazino
Zdravo, moje ime je Brenda R****** i moj email povezan sa nalogom je vir********** uth@gmail.com
Vodim formalnu žalbu
Pokušavao sam da dobijem svoj dobitak od capitan Jacka od januara 2024. njihov prvi izgovor je bio problem sa mojom debitnom karticom, a nakon što sam to rešio još 2 nedelje pokušavajući da dobijem svoj dobitak, morao sam da napravim nekoliko depozita i bitkoin depozit nakon još nekoliko nedeljama dok sam pokušavao da dobijem svoju uplatu, rekli su mi da će to biti brže ako iskupim svoj dobitak putem bit coin-a, pa sam napravio račun za bit coin sada je prošlo 10 dana i ćaskao sam sa njima da dobijem svoj dobitak od 2000 dolara, rečeno mi je jer Pomešao sam bonuse i nisam smanjio svoj prvobitni dobitak na 5 dolara. Zabranjivao sam sve svoje dobitke kada mogu da kažem da sam odigrao sav novac koji je potreban za moj prvi bonus i captians Jack vam neće dozvoliti da igrate još jedan bonus do prvog bonusi su završeni i uključena je potrebna reprodukcija. Oni samo pokušavaju da mi otrgnu moj dobitak. Imam snimke ekrana na kojima mi daju sve te izgovore, a zatim i poslednji izgovor koji je bio gola laž. Morao sam da ih prijavim jer mi nisu dozvolili da promenim svoju debitnu karticu na početku ovog izdanja kada je moj dobitak bio 3100 dolara. Igrao sam gore-dole 2500 dolara. Duguju mi moj dobitak od 2000 dolara kada sam osvojio svoj dobitak. Nisam bio ni na jednom bonusu koji sam platio potreban iznos za svaki bonus koji sam igrao. Ovo je bio stalni problem. Deponovao sam preko 300 dolara u ovom kazinu jer su mi stalno govorili da moram da položim novac da bih dobio svoj novac. Ako postoji način da mi pomognete da dobijem, to bi bilo sjajno. I poslednje, poštovao sam sva njihova pravila i propise o bonusima. Kada sam pokušao da podignem, pisalo je da nemam ravnotežu pri povlačenju i uspeo sam da podignem sve svoje dobitke. Hvala ti Brenda
Captian jack casino
Hello my name is Brenda R****** and my email associated with the account is wir**********uth@gmail.com
I am conducting a formal complaint
I have been trying to get my winnings from capitan jacks since January 2024 their first excuss was problem with my debit card then after I got that resolved 2 more weeks trying to get my winnings I had to make several deposits also bitcoin deposit after a couple more weeks of me trying to get my payment they told me if I redeemed my winnings through bit coin it would be faster so I made a bit coin account now its been 10 days and I chatted back with them to get my $2000 winnings I was told because I mixed bonuses and did not take my original winning down to 5 dollars I forfit all my winnings when I can say for a fact I played all the money back required on my first bonus and captians jack will not let you play another bonus until your first bonuses is completed and that's required play back included. They are just trying to rip me of my winnings I have screen shots of them giving me all these excuses and then the final excuse which was a bare face lie. I had to report them because they would not let me change my debit card at the beginning of this issue when my winnings was 3100 dollars . I played back going up and down 2500 dollars. They owe me my winning of 2000 dollars when I won my winning I wasn't on any bonuses I had paid my required amount on every bonus I played. This has been a on going problem I have deposited over 300 dollars at this casino because they kept telling me I had to deposit to get my money. If there's any way you can help me get my winning would be great. And last I was compliant with all their bonus rules and regulations. When I tried to withdraw it read I ode no balance on withdraw and I was able to withdraw all my winnings. Thank you Brenda
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