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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

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Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
You too. I'll mark the complaint as resolved since the deposit was credited t... pre 1 godinu
Thank you very much, holzinger, for providing the necessary information. I wi... pre 1 godinu
Dear suratipiyush1,I am sorry as well. Due to the aforementioned reasons, thi... pre 1 godinu
Thanks to both parties for the reply. Dear marink93,I will now transfer your ... pre 1 godinu
Dear HANNES2101,I'm glad to hear you received your winnings. I will now mark ... pre 1 godinu
Dear th.verkch,We are extending the timer by 7 days. Please, be aware that in... pre 1 godinu
Thank you very much, tantien21111999, for providing the necessary information... pre 1 godinu
Dear Paulausdemeck,I'm glad to hear that your issue has been resolved success... pre 1 godinu
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