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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Lash

Srpski
Dear Fra95,We are extending the timer by 7 days. Please, be aware that in cas... pre 2 dana
Dear zheaktuver,We are extending the timer by 7 days. Please, be aware that i... pre 2 dana
Dear falenizi36,We are extending the timer by 7 days. Please, be aware that i... pre 2 dana
Dear sorrowbringer,We are extending the timer by 7 days. Please, be aware tha... pre 2 dana
Dear theplay2,We are extending the timer by 7 days. Please, be aware that in ... pre 2 dana
Dear Aringarosa87,We are extending the timer by 7 days. Please, be aware that... pre 2 dana
The casino is clearly having some issues with receiving the emails from me, t... pre 3 dana
Thank you very much, apumazu7, for providing all the necessary information. I... pre 3 dana
Thank you very much, Slender7, for providing all the necessary information. I... pre 3 dana
Dear Gamblezen Casino representative,Thank you very much for guiding the play... pre 3 dana
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