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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Odgovor na prigovor od Veronika Lash

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I apologize, but we cannot offer you assistance in this matter. Our support i... pre 1 godinu
Thank you very much, efii91, for providing all the necessary information. I w... pre 1 godinu
Dear lukosformalnie,Thank you for your emails. We carefully checked all the s... pre 1 godinu
Dear Wong030,Viggoslots Casino representative informed us that they are not w... pre 1 godinu
Dear Mdneraj1996,I'm glad to hear that your issue has been resolved successfu... pre 1 godinu
Dear ginana1,I'm glad to hear that your issue has been resolved successfully.... pre 1 godinu
Dear diarch1234,I'm glad to hear that your issue has been resolved successful... pre 1 godinu
Dear knittelfelderj2001,I'm glad to hear that your issue has been resolved su... pre 1 godinu
Dear michaeltronu,I'm glad to hear that your issue has been resolved successf... pre 1 godinu
Unfortunately, the player has not responded to our messages and questions. Co... pre 1 godinu
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