Odigrali su njihovu promociju bez depozita, prošli kroz prevrtanje, ali pre nego što pokušam da izvučem, šaljem poruku korisničkoj službi da ih zamolim da provere moj nalog za bilo šta što bi me sprečilo da primim povlačenje, jer da biste povukli prvo morate da uplatite 35 dolara i odigraju ga 1 put, i nisu hteli da uplate depozit ako su imali bilo kakva neslaganja. Korisnička služba je bila izuzetno nepristojna, odbijala je da odgovori na moja pitanja i samo je ponavljala, „prvo uplatite depozit od 35 dolara, a onda ćemo tražiti neslaganja". Što već zvuči sumnjivo... Tražio sam transkripte našeg razgovora, ali nikada nisu poslani. Ali evo pravog ludog dela... ako pročitate njihov T&C, on kaže da imaju pravo da zadrže vaš novac i da vam zabrane ako imate krivično delo, i da im dajete dozvolu da trajno uzmu sve vaše novac na vašem računu, bilo da se radi o depozitu ili bonusu, iz BILO KOGA razloga koji smatraju prikladnim, a da vam ne navedu razlog zašto. Pročitao sam uslove za preko 50 onlajn kazina i nikada ranije nisam video ni jedan koji je to rekao.
U svakom slučaju, očigledno su me proverili bez moje dozvole, otkrili da imam krivično delo DUI i iskoristili to kao izgovor da zadrže moj dobitak i zabrane mi pristup njihovoj veb lokaciji. Ovo je verovatno najsumnjiviji, najskriveniji kazino u koji sam do sada naleteo. Definitivno nikada ne bih uložio svoj teško zarađeni novac tamo, posebno nakon što sam pročitao njihov t&c... Budite sigurni, ljudi.
Played their no deposit promo, made it through the rollover, but before trying to with draw I messages customer service to ask them to check my account for anything that would hinder me from receiving my withdraw, because in order to withdraw you must first deposit $35 and play through it 1 time, and didn't want to make the deposit if they had any discrepancies. Customer service was extremely rude, refused to answer my questions,and just kept repeating, "first make the $35 deposit, then we'll look for discrepancies". Which that sounds suspect already... I requested the transcripts from our conversation but they were never sent. But here's the real crazy part... if you read their t&c, it states they have the right to keep your money and ban you if you have a felony, and that you're giving them permission to permanently take any and all of your money in your account, whether it be deposit or bonus money, for ANY reason they see fit, without giving you a reason why. I've read the t&c for over 50 online casinos and I've never seen one that said that before.
Anyhow, apparently they ran a background check on me without my permission, found out I have a felony DUI, and used that as theire excuse to keep my winnings and ban me from their site. This is probably the most suspect, sketchiest casino I've run in to so far. Definitely would never invest my hard earned money there,especially after reading their t&c...Be safe, folks.
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