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Hello I signed up last night deposited 20$aud, and haven't been able to play a decent freaking game , not to mention money still in my account that I cant access, your dodgy as f**k , and your site Is f**g crap

Dear Zoe-lea,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem, but I’m afraid, I will need more details and information. Please could you elaborate? Has your deposit been lost, or there has been a website accessibility issue?

Lastly, I would like to ask you please, to watch your language. I fully understand your frustration and disappointment, but if you wish to proceed with this complaint, you need to restrain from using abusive language.

I will be waiting for your reply patiently. Thank you in advance.

Best regards,

Petronela

Dear Zoe-lea,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.