Igrač ima neodređeni problem sa BC. Igra Kazino. Žalba je zatvorena pošto je igrač prestao da odgovara.
Ja sam igrač u bc VIP 38. Uvek sam bio igrač lojalnosti i poštenja, dobio sam znatnu sumu novca, za koju sam mislio da je promašaj. Ali umesto da saznam ko je to uradio, otišao sam da se odmah povučem. Bio sam oduševljen! Samo da saznam da je to bio kvar na mreži ili nešto VAN MOJE! Nisam pokušao da uradim nešto što niko drugi ne bi uradio. Nije fer da sam se legitimno kladio na preko 350.000 samo da bih bio kažnjen nečim što se čini da je njihova krivica.
I am a player at bc VIP 38 I’ve always been a player of loyalty and honesty, I had received a substantial amount of money, that I thought was a miss tip. But instead of finding out who did it, I went to immediately withdraw. I was ecstatic! Only to find out it was a glitch In the network or something OUT OF MY POWER! I didn’t try to do anything anyone else wouldn’t have. It isn’t fair that I’ve wagered legitimately over 350,000 only to get penalized by something that appears to be their own fault.
Dragi hackimaster15,
Hvala vam puno što ste podneli žalbu. Zaista mi je žao što čujem za vaš problem sa BC.Game kazinom. Bojim se da će mi trebati više informacija o vašem problemu. Molim vas, možete li detaljnije objasniti? Strpljivo ću čekati vaš odgovor.
Srdačan pozdrav,
Nick
Dear hackymaster15,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BC.Game Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Vidite, oko 11:30 igrao sam bacanje novčića, odjednom, igra nije reagovala na unose i morao sam da osvežim stranicu da bih postavio drugu opkladu, a prethodne opklade bi zapravo uzmi moj novac i ne dozvoli mi da se kladim, ali kladio sam se samo na oko 2 centa. Po drugi put bez odgovora po unosu, osvežio sam stranicu i bum! $565,000 je pogodilo moj račun! Bio sam toliko šokiran da nisam mogao da verujem da je to stvarni novac za klađenje! Sigurno sam mislio da je to samo greška na stranici ili slika na samoj veb stranici, nakon što je nastavila da radi.. Pomislila sam da je to možda bila slučajna dojava, namenjena nekom drugom koju sam dobio potpuno slučajno, odmah sam pokušao da se povučem, i kada sam pokušao da se povučem, primetio sam da kriptovalute drugih ljudi rade istu stvar u opkladama koje će deliti u sobama za ćaskanje. Ulog od 1 milion dolara po ruci, a onda se odjednom sve zamračilo. I to je udarilo mene i sve ostale na sajtu u to vreme. Neplanirano održavanje i 5 sati kasnije. Vratilo se za sve moje prijatelje. Što se mene tiče. Moj nalog je zaključan ili nešto slično njemu. Svaki put kada pokušam da unesem akreditive za prijavu, samo piše popravka na vrhu ekrana.
You see, about 11:30 am I was playing coin flip, all of a sudden, the game wouldn’t respond to inputs, and I’d have to refresh the page in order to place another bet, and the previous bets would actually take my money and not let me bet but I was only betting around 2 cents. On the second time of no response per input I refreshed the page and boom! $565,000 hit my account! I was so shocked I couldn’t believe it was actual betting money! I thought for sure it was just a page glitch or an image glitch on the website itself, after it kept working.. I thought to myself that it might have been an accidental tip, meant for someone else that I received completely on accident I instantly tried to withdraw, and upon making an attempt to withdraw I noticed other peoples crypto doing the same thing in bets they’d share in chat rooms. Being $1 million bet per hand and then all of a sudden everything went dark. And it kicked me and everyone else on the site at the time. Unscheduled Maintenance and 5 hours later. It came back up for all my friends. As for me. My account has been locked or something of its equivalence. Everytime I try to put in login credentials, it just says repairing at the top of the screen.
Nedavno sam deponovao 4.000 svog poreskog čeka na tu veb lokaciju da bih došao do vip38 i mogao da zatražim sve padove koje imaju tog dana. Toliko o tome 😕
I recently deposited 4k of my tax check on that website to in order to reach vip38 and be able to claim any flash drops they have that day. So much for that 😕
usput više pitanja u vezi sa ovim, Biću više nego zadovoljan ako vam pružim svoje iskustvo i budem što je moguće detaljniji i transparentniji. Obavestio sam nekoliko kontakata koji imaju slične probleme zbog jučerašnjeg neželjenog događaja. Da bi mogli da vas kontaktiraju da im pomognete oko bilo kakvih problema. Zato što bc ne želi da nam pomogne i to je očigledno kroz njih kako čitaju naše telegram poruke i ignorišu nas
anymore questions regarding the issue along the way I’ll be more than happy with providing my experience with you and be as thorough and transparent as humanly possible. I notified a couple of contacts whom are experiencing similar issues from the result of yesterdays undesirable event. That they could contact you to help them with any issues. Because bc isn’t looking to help us and it’s apparent through them reading our telegram messages and ignoring us
U redu, tako da je promocija za nedeljni bonus ulog od $1000 nedeljno, dobićete bonus ako je $10000 onda je to $8 nedeljnog bonusa, međutim ja sam založio $12000 i nikada nisam dobio bonus. Tražim podršku, ali oni nisu zainteresovani za mene i moje probleme, ovo nije profesionalno. Samo bih želeo odgovor…
Ok so the promotion for a weekly bonus is wager $1000 a week you get a bonus if it’s $10000 then it’s $8 weekly bonus however I wagered $12000 and never received a bonus. I’m asking support but they’re uninterested in me and my issues, this isn’t professional. I’d just like an answer…
Dragi hackimaster15,
Opisali ste više problema i sada nisam baš siguran na koji želite da se fokusirate.
Prvo ste opisali problem sa igrom gde ste izbačeni. Sada čekate proces verifikacije i na kraju niste dobili bonus.
Možete li, molim vas, pojasniti koji je tačno uzrok problema?
Dear hackymaster15,
You described multiple issues and I'm now not exactly sure which one do you want to focus on.
Firstly you described a game issue where you got kicked out. Now you are waiting for the verification process and lastly you did not receive a bonus.
Can you please clarify exactly which one is cause the trouble?
Dear hackymaster15,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
izbačen sam sa mog naloga za vreme kada sam propustio gomilu promotivnih prilika, poznatih kao moja dopuna. Ovo je bilo bez ikakvog razloga. Ako možete da ih naterate da vam daju odgovor zašto je moj nalog tada bio zaključan i sada više ne mogu da se povlačim, to bi bilo sjajno, jer izgleda ne mogu da dobijem odgovore.
i was kicked off of my account during the time I missed a bunch of promotional opportunities aka my recharge. This was for no reason whatsoever. If you can get them to give you an answer as to why my account was locked then and can no longer withdrawal now, that’d be great, because I can’t seem to get any answers.
Dragi hackimaster15,
Kako ste takođe tvrdili da ste u procesu verifikacije, to bi objasnilo razlog zašto ste blokirani i ne možete da se povučete jer kazino može blokirati pristup vašem nalogu dok se proces ne završi.
Možete li molim vas da nam kažete da li ste im prosledili sva tražena dokumenta i kakav je trenutni status verifikacije?
Dear hackymaster15,
As you also claimed that you are in the process of verification, it would explain the reason you are blocked and can't withdraw as the casino may block the access to your account until the process is finished.
Can you please advise if you did forward them all the requested documents and what's the current status of the verification?
Dear hackymaster15,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Nažalost, igrač nije odgovorio na naše poruke i pitanja. Shodno tome, nismo u mogućnosti da dalje istražujemo i nemamo drugog izbora nego da odbijemo ovu žalbu.
Igrač može ponovo da otvori ovu žalbu u bilo kom trenutku.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.
The player can reopen this complaint at any time.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.