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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

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Thanks for your reply.Did the casino process your payout yet?Please let me know. pre 10 minuta
Thanks for your reply. could you please forward this exact exchange from the ... pre 21 minuta
Dear dedux11,We are extending the timer by 7 days. Please, be aware that in c... pre 33 minuta
Dear Dawid830716,We are extending the timer by 7 days. Please, be aware that ... pre 33 minuta
Thanks for your email.If your account was blocked, the feature to recover you... pre 34 minuta
Dear kostas1534,We're glad to hear that your withdrawals were processed succe... pre 48 minuta
Dear BC.Game Casino,Please let us know your point of view regarding the submi... pre 56 minuta
I am sorry but the provided information is not what we are looking for.To det... pre 1 sat
Thanks for your patience.Didi the casino conclude the check of your gameplay ... pre 1 sat
Thanks for your patience.The casino representative contacted me outside the c... pre 1 sat
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