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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Odgovor na prigovor od Tomas Biscuit

Srpski
Dear juanpelopez26,Has the payout been credited to your bank account since yo... pre 3 dana
Thanks for the clarification.I found out the same information as you after lo... pre 3 dana
Dear PH101,We are extending the timer by 7 days. Please, be aware that in cas... pre 3 dana
Thanks for the update.Did the casino explain why they only returned 50 CAD? D... pre 3 dana
Thanks for the explanation.I would recommend that you send another request, b... pre 3 dana
Thanks to both parties for your responses.Dear zommeremonika,Has the casino p... pre 3 dana
Thanks for the information provided.Do you have access to your gaming history... pre 3 dana
Dear phein67,We are extending the timer by 7 days. Please, be aware that in c... pre 3 dana
Thanks for the explanation.Has the casino processed your payment since your l... pre 3 dana
Thanks for the explanation and updates.Has the casino processed your withdraw... pre 3 dana
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