Zdravo, odgovoriću na sva pitanja po redu
Moj nalog je uspešno verifikovan, poslao sam svu dokumentaciju i informacije koje je kazino tražio
Ne, dobici se izvode iz normalne igre nakon redovnog depozita, bez korišćenja bonusa
Poslednji razgovor sa podrškom je bio juče, nisam dobio razlog, samo izvinjenje i „potrudićemo se da to rešimo što je pre moguće" isti odgovor kao i svaki put kada ih kontaktiramo.
![file](https://static.casino.guru/pict/870245/attached-image-726531085391-1720078398115.jpeg?imageDataId=926358×tamp=1720078437441&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870246/attached-image-350604871866-1720078444601.jpeg?imageDataId=926359×tamp=1720078454463&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870249/attached-image-323225050861-1720078459632.jpeg?imageDataId=926362×tamp=1720078463435&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870250/attached-image-948836920807-1720078475958.jpeg?imageDataId=926363×tamp=1720078480700&type=UNSPECIFIED)
Hello, I will answer all the questions in order
My account has been successfully verified, I have sent all the documentation and information requested by the casino
No, winnings are derived from normal play following a regular deposit, no use of bonuses
The last chat with support was yesterday, I was not given a reason, just an apology and a "we will try to resolve it as soon as possible" same response as every time they are contacted.
![file](https://static.casino.guru/pict/870245/attached-image-726531085391-1720078398115.jpeg?imageDataId=926358×tamp=1720078437441&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870246/attached-image-350604871866-1720078444601.jpeg?imageDataId=926359×tamp=1720078454463&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870249/attached-image-323225050861-1720078459632.jpeg?imageDataId=926362×tamp=1720078463435&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870250/attached-image-948836920807-1720078475958.jpeg?imageDataId=926363×tamp=1720078480700&type=UNSPECIFIED)
Salve, allora risponderò in ordine a tutte le domande
Il mio account è stato correttamente verificato, ho mandato tutta la documentazione e le informazioni richieste dal casinò
No, le vincite sono derivanti da una giocata normale successiva ad un deposito regolare, nessun utilizzo di bonus
L'ultima chat con l'assistenza è stata ieri, non mi è stata data una motivazione, solo delle scuse e un "cercheremo di risolvere al più presto" stessa risposta di ogni volta che vengono contattati.
![file](https://static.casino.guru/pict/870245/attached-image-726531085391-1720078398115.jpeg?imageDataId=926358×tamp=1720078437441&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870246/attached-image-350604871866-1720078444601.jpeg?imageDataId=926359×tamp=1720078454463&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870249/attached-image-323225050861-1720078459632.jpeg?imageDataId=926362×tamp=1720078463435&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/870250/attached-image-948836920807-1720078475958.jpeg?imageDataId=926363×tamp=1720078480700&type=UNSPECIFIED)
Automatski prevedeno:![](https://static.casino.guru/res/202502141249/images/svg/translated-by-google.svg)