Dragi CasinoGuru timu,
Hvala vam što ste nam skrenuli pažnju na ovaj slučaj. Detaljno smo pregledali informacije u vezi sa dotičnim korisnikom na DestiniKs.com, uključujući aktivnosti korisnika i obrasce depozita, i otkrili smo nekoliko kršenja DestiniKs uslova i odredbi.
Primećujemo objašnjenja korisnika u vezi sa telefonom igrača, VPN-om, KIC-om i višestrukim isplatama od 10.000 dolara. Međutim, ove tačke nisu relevantne za razlog za suspenziju njihovog naloga.
Naša primarna briga leži u obrascima depozita igrača, što je izazvalo sumnje. Konkretno, napravili su višestruke depozite od $1 ili $2 da bi aktivirali bonus, u ukupnom iznosu od $12,95. S obzirom da je odgovarajući bonus do 10.000 dolara, ovo ponašanje izgleda neobično i zahteva dalju istragu.
Štaviše, naši sistemi za otkrivanje rizika i prevara, kao i izveštaji različitih odeljenja i provajdera usluga, označili su nekoliko crvenih zastavica u aktivnostima korisnika. Ovo uključuje, ali nije ograničeno na:
- Sumnjive transakcije između više naloga
- Dokazi o iskorišćavanju sistema nagrađivanja za rangiranje
- Aktivnosti deponovanja čipsa
Nakon prikupljanja i pregleda dokaza, imamo razumne osnove da zaključimo da je igrač prekršio više odredbi Uslova i odredbi. Ozbiljno shvatamo ove prekršaje i preduzeli smo neophodne radnje da zaštitimo integritet take platforme.
Hvala vam na razumevanju po ovom pitanju.
Dear CasinoGuru Team,
Thank you for bringing this case to our further attention. We have thoroughly reviewed the information regarding the user in question on DestinyX.com , including user activity and deposit patterns, and have found several breaches of the DestinyX Terms and Conditions.
We note user's explanations regarding the player’s phone, VPN, KYC, and multiple $10,000 withdrawals. However, these points are not pertinent to the reason for their account suspension.
Our primary concern lies with the player’s deposit patterns, which raised suspicions. Specifically, they made multiple deposits of $1 or $2 to activate the bonus, totaling $12.95. Given that the matching bonus is up to $10,000, this behavior seems unusual and warrants further investigation.
Furthermore, our risk and fraud detection systems, as well as reports from various departments and service providers, have flagged several red flags in the user activity. These include, but are not limited to:
- Suspicious transactions between multiple accounts
- Evidence of exploiting the rank-up reward system
- Chip dumping activities
After gathering and reviewing the evidence, we have reasonable grounds to conclude that the player has breached multiple provision of the Terms and Conditions. We take these infractions seriously, and have taken necessary actions to protect the integrity of take platform.
Thank you for your understanding in this matter.
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