Ovde je deponovano 50 funti. Igrano bez ikakvog bonusa. Još uvek imaju glupo sitno pismo koje kaže da se ne možete kladiti više od 50 evra ili ekvivalentan iznos ni na jednu opkladu u kazinu, i ne više od 100 evra na bilo koje opklade u kazinu uživo.
U suštini, dobio sam od £50 do £7000 na live lightning ruletu… Držao sam se u okviru pomenutih pravila sve ovo vreme, ali osim JEDNOG okretanja gde sam se GREŠKOM kladio na 120 evra. Pokušao sam da poništim ovu opkladu pre nego što je istekao tajmer za sledeće okretanje ruleta, ali nisam bio dovoljno brz - ali na ovom okretu od 120 funti nisam osvojio NIŠTA od te pojedinačne opklade, tako da po mom mišljenju zaista nije bilo štete. Više sam nego siguran da sam već imao oko 3000 funti pre nego što sam postavio „prekršenu" opkladu. U svakom slučaju, razgovarao sam sa agentom za ćaskanje uživo i rekao mu da sam zabrinut zbog ovoga - rekao je „Tomas ne brini, ne pokušavamo da ti uzmemo novac, ako je bilo koji dobitak akumuliran od prekršene pojedinačne opklade, samo ćemo to poništiti, a ti zadržati ostatak drugog novca" tako da nisam osvojio ništa od te pojedinačne opklade. Nažalost, nisam snimio ekran tog konkretnog ćaskanja, ali sam snimio ekran sličnog ćaskanja ranije. Problem je u tome što su jutros poslali e-poštu da me obaveste o mom vrlo MALI kršenju i uklonili su moj dobitak od 6650£!!! i tvrde da sam imao samo 350 funti pre nego što sam prekršio pravila pa su mi ostavili 350 funti umesto 7000 funti, dok sam u stvari imao preko 3000 funti kada sam se slučajno kladio na 120 funti umesto na 100 funti. Dakle, opljačkali su me za 6650 funti i LAGALI su me tamo neraspoloženi agenti za ćaskanje uživo. Odgovorio sam na tu e-poštu tražeći dokaze o svom kršenju i vremenima itd. i još nisam dobio odgovor. Istorija kazino transakcija koju mogu da vidim na mreži je veoma ograničena koliko je zgodna za njih!! Osećam da uopšte neće reagovati jer su gluposti, ali želim pravu PRAVDU jer sam se osećao kao da će sve biti u redu, a sigurno nije! Niko ne shvata koliko je to psihički uticalo na mene, planirao sam odmor sa partnerom i da jednom u životu kupim lepe stvari i otplatim neke dugove. To što su mi samo oduzeli sve to je apsolutno ODVRATNO i ostavlja me bez vere u čovečanstvo! Sva ova tuga zbog slučajnog okreta od 20 funti za koji se ionako ispostavilo da je bila gubitnička opklada! Neću stati dok ne dobijem pravdu. Odlučan sam u ovom velikom trenutku! Apsolutno sam siguran da će me ignorisati i ignorisati bilo koga drugog koji ovo istražuje! Ne želim nazad depozite, želim svojih 6650 funti koje sam dobio od opklada koje nisu prekršile nikakva pravila! Hvala momci.
Deposited £50 here. Played with absolutely no bonus. They still have silly small print which states you cannot bet more than 50 euro or equivalent on any single casino bets, and no more than 100 euro on any single live casino bets.
Basically I got from £50 to £7000 on live lightning roulette… I stuck within the rules mentioned throughout this time but except for ONE single spin where I had bet 120 euro by MISTAKE. I tried to undo this bet before the timer ran out for the next roulette spin but I was not quick enough - but on this £120 spin I had won NOTHING off of that single bet so really no harm was done in my opinion. I’m more than sure I was already on around £3000 before placing the "breached" bet spin. Anyway I spoke to the live chat agent and told him I was worried about this - he said "Thomas don’t worry, we are not trying to take your money, if any winnings were accumulated off of the breached single bet we will just void that and you keep the rest of the other money" so I won nothing off that single bet. I unfortunately did not screen shot that specific chat but I did screen shot a similar chat earlier. The issue is this morning they emailed to inform me of my very very TINY breach and have removed my winnings £6650 removed!!! and they claim I was at just a mere £350 before I breached the rules so left me with £350 instead of £7000 when in fact I was on over £3000 when I accidentally bet £120 instead of £100. So I’ve been robbed of £6650 and LIED TO by there moody live chat agents. I replied to there email asking for evidence of my breach and times etc and I’ve yet to have a response. There casino transaction history for me to see online is very limited how convenient for them!! I feel they will not respond at all because they are rubbish but I want real JUSTICE because I was made to feel like everything was going to be fine when it certainly was not! Nobody realise how badly this has affected me mentally, I was planning holidays with my partner and to buy nice things for once in my life and pay some debts off. For them to just take that all away from me is absolutely DISGUSTING and leaves me with no faith in humanity at all! All this grief for an accidental £20 spin that turned out to be a losing bet anyway! I will not stop until I get justice I am determined about this big time! I’m absolutely certain they will ignore me and ignore anyone else investigating this! I don’t want deposits back, I want my £6650 that was won off of bets that did not breach any rules! Thanks guys.
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