Poštovani domenica0100ds,
Hvala vam puno što ste podneli žalbu. Žao mi je što čujem za vaš problem sa povlačenjem.
Da bismo vam pomogli, da li biste mogli da pružite više informacija u vezi sa vašim problemima povlačenja?
- Da li ste kontaktirali korisničku podršku onlajn kazina u vezi sa poteškoćama u isplati novca? Ako jeste, kakav ste odgovor dobili od njih?
- Možete li da navedete metod povlačenja koji ste pokušali i da li je bilo poruka o grešci ili obaveštenja primljenih tokom procesa?
- Da li vam je ponuđen bilo koji alternativni način plaćanja za povlačenje dobitaka?
- Da li je vaš nalog već u potpunosti verifikovan?
Ako postoji neka relevantna komunikacija, prosledite je na petronela.k@casino.guru .
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Hvala unapred na odgovoru.
Srdačan pozdrav,
Petronela
Dear domenica0100ds,
Thank you very much for submitting your complaint. I'm sorry to hear about your withdrawal issue.
To better assist you, could you please provide more information regarding your withdrawal concerns?
- Have you contacted the customer support of the online casino regarding the difficulty in cashing out? If so, what response did you receive from them?
- Could you specify the withdrawal method you attempted, and were there any error messages or notifications received during the process?
- Have you been offered any alternative payment method to withdraw your winnings?
- Was your account fully verified already?
If there's any relevant communication, please forward it to petronela.k@casino.guru.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
Automatski prevedeno:
Molimo vas da isključite AdBlock