Great Britain Casino - Povlačenje igrača ostaje na čekanju.

My withdrawal is still pending status and I have funds in my acct, which I cannot access, as all games are disabled.

only had auto generated emails with ticket numbers

Dear grahamwheeler4, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

High kristina

this issue has been going on since

18/11/2023 19:25 , I know that’s not long, however the funds in my acct cannot be accessed and all games are barred

i have not had any withdrawals

I have photos and emails should you request them

Hi

GREAT NEWS…. I’ve been paid and had the block lifted, with available funds back with playable status

thank you

Dear grahamwheeler4,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru