Draga Lizzie1270,
Hvala vam puno što ste podneli žalbu. Žao mi je što čujem za vaše negativno iskustvo sa LTC Casino-om. Pokušao sam da pristupim veb lokaciji kazina preko veze https://vvv.ltccasino.com/ , ali sam takođe dobio poruku o grešci. Međutim, kada sam pristupio sajtu putem našeg pregleda, preusmeren sam na drugu URL adresu: https: //vvv.plailtc.io/ . Čini se da je kazino možda promenio svoj domen.
Možete li pokušati da se prijavite na svoj nalog sa nove URL adrese? Da li je to isti kazino? Možete li da vidite svoje depozite i lične podatke na svom profilu? Ove informacije će nam pomoći da rešimo problem što je pre moguće.
Hvala unapred na odgovoru.
Srdačan pozdrav
Veronika
Dear Lizzie1270,
Thank you very much for submitting your complaint. I'm sorry to hear about your negative experience with LTC Casino. I tried accessing the casino website through the link https://www.ltccasino.com/, but I also got an error message. However, when I accessed the site through our review, I was redirected to a different URL: https://www.playltc.io/. It seems that the casino may have changed its domain.
Could you please try logging into your account from the new URL? Is it the same casino? Can you see your deposits and personal information in your profile? This information will help us resolve the issue as soon as possible.
Thank you in advance for your reply.
Best regards
Veronika
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