Hvala vam na e-poruci, MiStake tim,
Draga kamilamedvedeva6,
Dobili smo informaciju od kazina da ste prekršili uslove i odredbe kazina kroz sumnjivu igru u kladionici povezanoj sa opkladama koje ste položili. Ovu aktivnost je označio njihov bezbednosni tim, kao što je prethodno saopštio tim kazina. Iako smo dobili informacije o vašem učešću i u jednoj kazino igri, predmetni problem se odnosi isključivo na sportsko klađenje. Nažalost, nismo u mogućnosti da vam pomognemo po ovom pitanju, jer naše usluge trenutno ne pokrivaju sportsko klađenje. Nedostaje nam neophodna stručnost da pružimo tačne savete o zamršenostima sportskog klađenja i ne možemo kompetentno da procenimo sve aspekte situacije. Shodno tome, sa žaljenjem vas obaveštavamo da moramo da odbacimo vašu žalbu. Cenimo vaše razumevanje.
Možete pokušati da podnesete žalbu u vezi sa sportskim klađenjem na ovim veb lokacijama:
https://vvv.bookmakers.bet/submit-a-complaint/
https://vvv.top100bookmakers.com/contact-us/
https://vvv.sportsbookreviev.com/sportsbook-complaint/
Iskreno nam je žao što nismo mogli biti od veće pomoći u ovom slučaju.
Ako naiđete na bilo kakve probleme sa ovim ili bilo kojim drugim kazinom u vezi sa kazino igrama u budućnosti, ne oklevajte da nas kontaktirate.
Srdačan pozdrav,
Michal
Casino Guru
Thank you for the email, MyStake team,
Dear kamilamedvedeva6,
We have received information from the casino, that you have violated the casino's T&Cs through suspicious gameplay in the sportsbook associated with the bets you placed. This activity was flagged by their security team, as previously communicated by the casino team. While we did receive information about your involvement in one casino game too, the issue at hand pertains solely to sports betting. Unfortunately, we are unable to assist you in this matter, as our services do not currently cover sports betting. We lack the necessary expertise to provide accurate advice on sports betting intricacies and cannot competently evaluate all aspects of the situation. Consequently, we regret to inform you that we must reject your complaint. We appreciate your understanding.
You can try to submit a sports betting-related complaint on these websites:
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
We’re truly sorry we couldn’t be of more help in this case.
If you run into any issues with this or any other casino regarding casino games in the future, don’t hesitate to contact us.
Best Regards,
Michal
Casino Guru
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