The player from India had submitted the requested KYC documents for his account on Rajabets, but the process was taking longer than anticipated. After intervention from the Complaints Team, the issue had been successfully resolved and the complaint had been marked as 'resolved' in the system. The player had been encouraged to contact the Complaint Resolution Center for any future issues.
Igrač iz Indije je podneo tražene KIC dokumente za svoj nalog na Rajabetsu, ali je proces trajao duže nego što se očekivalo. Nakon intervencije Žalbenog tima, problem je uspešno rešen i žalba je u sistemu označena kao „rešena“. Igrač je podstaknut da kontaktira Centar za rešavanje žalbi za sve buduće probleme.
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