zdravo Tomas,
Izvinjavam se zbog kašnjenja u odgovoru, ali da bih odgovorio na vaša pitanja nisam imao konkretno iz ovog kazina, ali imam odatle sestrinske sajtove kao što su slots of paradise i hrpe O Vins i somot spins i na puno paradajza sam čekao verovatno ukupno od nedelju i po dana i kada su odobrili povlačenje, poslali su mi ga u isto vreme kada je odobreno sada, na ovom su ga već odobrili i samo je sedelo jer mislim da bi danas bio peti dan, tako da da. davno sam završio kic, tako da to nije problem i bukvalno samo sedi i čeka da bude poslat, to je to i to je povlačenje bitkoina i opet ponavljam da je kazino već odobrio da bude isplaćen tako da je smešno i nema smisla da je nisu poslali kada je odobreno, a ja samo stalno dobijam odgovore na žalbu od njih i obaveštavam ih juče da ako je ne dobijem do juče da ću uraditi ovu žalbu tako da oni Svestan sam toga i takođe imam sve te razgovore i mejlove ako su vam potrebni iz bilo kog razloga i takođe da, bilo je sa bonusom, ali kao što sam rekao, ni to nije problem, jer kao što sam rekao, već je odobreno i oni su samo bukvalno sedi na njemu bez razloga. Cenim vašu pomoć u vezi sa ovim i nadam se da ću ovo rešiti što pre. Srećan vam dan i radujem se povratnom pozivu
S poštovanjem,
Ešli *****
Hello Tomas,
I apologize for the delay in my response but to answer your questions I have not specifically from this particular casino but I have from there sister sites such as slots of paradise and heaps O Wins and velvet spins and at lots of paradise I waited probably a total of a week and a half and once they had approved the withdrawal they had sent it to me the same time it was approved now at this one they approved it already and it's just been sitting for I think today would be the fifth day so yes I've completed the kyc a long time ago so that's not the issue and it's literally just sitting there waiting to be sent that's it and it's a Bitcoin withdrawal at that and again I reiterate it's already been approved by the casino to be paid out so it's ridiculous and makes no sense for them to have not sent it once approved and I just keep getting kind of the appeal answers from them and I inform them yesterday that if I didn't receive it by yesterday that I would be doing this complaint so they are aware of that also and I also have all of those conversations and emails if you need those for any reason and also yes it was with a bonus but as I said that's not the issue either because like I said it's already been approved and they are just literally sitting on it for no reason. I appreciate your help with this and hopefully can get this resolved asap. Have a blessed day and I will look forward to hearing back
Respectfully,
Ashley *****
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