Zdravo Tomas
Hvala vam što ste tako brzo odgovorili.
Znate da je srceparajući osećaj za vaš dobitak biti konfiskovan posebno iz skromnog kapitala.
Razumem da su postavili pravila klađenja. Ili onlajn kazina širom sveta imaju ovo kao reper.
Iako nekoliko kazina u kojima sam igrao na mreži ne dozvoljavaju opkladi da prođe, dolazi do greške. Zatim se spin resetuje. Tada kupujete bonus besplatne okrete za koje verujem da sam uradio. Zato sam tada znao da sam prevazišao uslove za klađenje.
Međutim, to nije sa HELLSPIN KAZINOM. Ovo su postavili kao zamku. Dakle, kada kupite bonus kupite. Samo će proći.
Kada mi (igrači) igramo online pokies. Skloni smo da pokušamo da predvidimo šta nas sledeća zavrtanja dolaze. Mi menjamo naše opklade gore i dole, kupujemo bonus spinove. Samo da pokolebamo sreću da nam se, nadamo se, smeši. Mi zahtevamo klađenje od Ks 35 do 40 . Brojevi su u hiljadama. To je nepremostiv zadatak. I da izađe kao pobednik. Zatim pustite da se povlačenje obradi. Samo da se na kraju zaplene. 12 sati kasnije..
Imam 2 dece. Rekao sam im Božić. Biće poseban ove godine.
Imao sam 2 neprospavane noći.
Verujem da je HELLSPIN nepošten operater. Da bi opklada prošla kroz . Gde drugi kazino sam igrao LEVEL UP VINSPIRIT VILDTORNADO BIZZO. nikada nisam dozvolio da ta opklada prođe. To je najbolji interes igrača. Sledećeg dana sam rekao svojim prijateljima da sam pobedio na Hellspin-u. Pogledajte ih .. to je pozitivan publicitet. Sad toliko ljutnje i mržnje. I kada sam razgovarao sa korisničkom podrškom, oni su mi stalno govorili da sam pristao na uslove i odredbe. Volite da ga još više utrljate.
Rekli su da su primetili da sam prekršio pravila klađenja. Šta to znači da je neko gledao svaku utakmicu koju sam igrao? Naravno da ne . Algoritam i parametri su postavljeni za označavanje igrača koji su prekršili pravila. Oni bi lako mogli da iskoriste te parametre da pomognu malim ljudima koji samo pokušavaju sreću.
Kao što sam pročitao u Žalbama protiv HELLSPIN-a postojao je kanadski igrač koji je osvojio $15000, ali je pretrpeo istu sudbinu.
Dešavalo se i ranije zašto nisu postavili parametre da pomognu obema stranama. Što radi drugi kazino. Da bi se izbeglo ovo mučno posredovanje.
Kažem da je hellspin mogao biti bolji kazino da su oni preuzeli inicijativu.
Tražio sam da mi se pošalje istorija igre.
Nadam se da sam dao razumnu molbu da mi se moj dobitak vrati
Srdačan pozdrav
Maritess ****
Hi Thomas
Thank you for replying so promptly .
You know it's a heartbreaking feeling for your winning to be confiscated especially from just a humble capital .
I do understand that they have placed wagering rules . Or the online casinos around the world have this as a benchmark .
Although a few casinos I have played at online doesn't let the bet to go through it comes at an error . Then the spin resets . That is when you buy the bonus free spins which I believe I have done . There fore that's when I knew I have surpassed the wagering requirements .
However , it's not with HELLSPIN CASINO . They have laid this as a trap. So when you purchase the bonus buy . It will just go through.
When we (players ) play the online pokies . We tend to try to anticipate what the next spins is coming to us . We change our bets up and down we buy bonus spins . Just to sway the good fortune that we hopefully smile on us. We the wagering requirements of X 35 to 40 . The numbers are in the thousand . It an Insurmountable task . And to come out winning. Then letting the withdrawal to be processed. Only to be confiscated at the end . 12 hours later ..
I.have 2 kids . I told them Christmas. Wi be special this year .
I had 2 sleepless night .
I believe HELLSPIN is a dishonest operator . To allow the bet to go through . Where other casino I played LEVEL UP WINSPIRIT WILDTORNADO BIZZO. have never let that bet go through . Its the best interest of the player . The next day I told my circle if friends that I won at hellspin. Check them out .. it's a positive publicity. Now so much anger and hatred . And when I spoke to the customer support they keep saying that I agreed to the terms and condition . Like to rub it in further .
They said that they have noticed that I have breach betting rules . What does that mean someone was watching every game I played ? Of course not . Algorithm and parameters are in placed to flag the players that have breached the rules . They could easily used those parameters to help the little people who are just trying they luck .
As I have read in the Complaints Against HELLSPIN there was a Canadian player who won $15000 but suffered the same fate .
It has happened before why didn't they set the parameters to help both side out . Which is being done by other Casino. To avoid this torturous mediation.
I'm saying hellspin could have been a better Casino if they have taken the initiative .
I have requested for the play history to be sent to me .
I hope I have made a reasonable plea to have my winnings returned to me
Best regards
Maritess ****
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