Dragi kimkoenig0,
Hvala vam puno što ste podneli ovu žalbu. Žao mi je što čujem za vaše negativno iskustvo sa Limitless kazinom. Dozvolite mi da vam postavim nekoliko pitanja kako bih se uverio da potpuno razumem vašu situaciju.
Da li imate transkript ćaskanja sa informacijama koje vam je dozvoljeno da napravite drugi nalog? Ako jeste, prosledite je na veronika.l@casino.guru .
Da li je korisnička podrška zatvorila vaš prvobitni nalog?
Možete li da nam kažete da li je vaš prvi nalog verifikovan? Da li ste uzimali bonuse kada ste igrali sa tim nalogom?
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće. Hvala unapred na odgovoru.
Srdačan pozdrav
Veronika
Dear kimkoenig0,
Thank you very much for submitting this complaint. I'm sorry to hear about your negative experience with Limitless Casino. Please allow me to ask you a few questions to make sure I understand your situation completely.
Do you have the chat transcript with the information you were allowed to create a second account? If you do, please forward it to veronika.l@casino.guru.
Has your original account been closed by customer support?
Could you please advise if your first account was verified? Did you take any bonuses when playing with that account?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
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