Mr Sloty Casino - Povlačenje igrača je odloženo.

I have been waiting for almost 3 months for a cash out. I have contacted chat and emailed customer service more than 20 times. I either get no response or excuses about a technical issue.

Hello Glen ,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Sloty Casino. Please allow me to ask you a few more question before we would move forward.

Is this your first withdrawal request in the casino? Is your account already verified and if yes, since when? Did you use any bonus to accumulate your current winnings? What payment method did you use to withdraw and did you try to cancel it and try a different payment provider?

When was the last time the casino responded to you and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Glen,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected for the above mentioned reason.