Zdravo timu Casino Guru,
Samo želim da se žalim na Spinbetter kazino u vezi sa jednim od mojih povlačenja. Postavio sam zahtev za povlačenje i dobio sam potvrdu u aplikaciji i imejlu od ovog kazina da je moje povlačenje uspešno obrađeno i pripisano na moj nalog. Ali kada sam proverio svoj račun, nisam našao tu transakciju od 200 INR. I šokantno je da sam nakon toga stavio povlačenje 2000 koje sam dobio na svoj račun. Samo 200 INR još uvek nije kreditirano. Kontaktirao sam njihovu podršku za ćaskanje uživo, ali su mi savetovali da kontaktiram putem telegrama i e-pošte timu za obradu kome su dali imejl id i poslao sam e-poštu timu za obradu. Ali od juče nisam dobio nikakav odgovor od njih, a ni telegram.
Nije stvar samo u 200, ali prevara je prevara. Ova vrsta kazina treba da bude fer i lojalna prema svojim klijentima. Takođe šaljem e-poštu njihovom organu za izdavanje dozvola i čekam odgovor od njih. I dali ste im visok indeks bezbednosti, ali oni rade upravo suprotno od toga, potpuna prevara. Pregledajte i pomozite.
Hvala
Manish
Hi Casino Guru Team,
I just want to complaint against the Spinbetter casino regarding one of my withdrawal. I placed a withdrawal request and I got confirmation on app and email from this casino that my withdrawal is successfully processed and credited to my account. But when I check my account I didn't found that transaction of 200 INR. And the shocking is that after that I put withdrawal of 2000 which I got in my account. Only the 200 INR still not credited. I contacted to their live chat support but they advise me to contact on telegram and email to processing team which they give email id and I sent email to processing team. But since yesterday I didn't get any reply from them and also no response on telegram.
It's not matter of only 200 but scam is scam. These type of casino should be fair and loyal to their customers. I also email to their licencing authority and waiting response from them. And you have given them safety index high, but they are working just opposite of it, a complete scam. Please review and assist.
Thanks
Manish
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