pozdrav svima,
Pregledao sam slučaj i čini se da ste uputili niz verbalnih pretnji kazinu johnstonjimjj, od kojih je najozbiljnija da ste nameravali da osporite sve svoje depozite u kazinu. Ubrzo smo primili obaveštenje o brojnim spornim depozitima od naših nezavisnih dobavljača plaćanja. Nažalost, moraću da sačekam da pomognem ovde dok ne budemo mogli u potpunosti da razumemo stepen štete.
U najmanju ruku, sva sporna sredstva će morati da se odbiju od iznosa odlaznog plaćanja, uključujući naknadu od 75 USD (po pojedinačnoj transakciji) koju nam naplaćuje treća strana. U krajnjoj liniji, ako je šteta značajna (i po diskreciji naših odeljenja za finansije i bezbednost) postoje i druge odluke koje se mogu doneti u vezi sa povlačenjem sredstava i samog računa.
Najbolja stvar u ovoj situaciji je da direktno kontaktirate VIP odeljenje johnstonjimjj da ih obavestite o obimu preduzetih radnji sa vaše strane i konkretno zatražite da pregovarate o rešenju. Dok je ovo još uvek u vazduhu, malo šta mogu da učinim da pomognem.
Najlepše želje,
Nick i Sunrise slotovi
Greetings all,
I have reviewed the case and it seems that you made a number of verbal threats against the casino johnstonjimjj, the most serious being that you intended to dispute all of your casino deposits. We received notice of a number of disputed deposits from our 3rd party payment providers shortly after. Unfortunately I will need to wait to assist here until we can fully understand the extent of the damages.
At minimum any disputed funds will need to be deducted from the outgoing payment amount including the $75 fee (per individual transaction) charged to us by the 3rd party. On the more extreme end if the damages are significant (and at the discretion of our finance and security departments) there are other decision that could be made regarding any withdrawable funds and the account itself.
The best thing to do in this situation is to contact the VIP department directly johnstonjimjj inform them of the extent of the actions taken on your part and specifically request to negotiate a resolution. While this is still up in the air there is little I can do to assist.
Best wishes,
Nick and Sunrise Slots
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