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Casino left behind. Cancellation of withdrawal. ... I didn't get the money paid out .. Greetings Desiree

Casino hinterlassen. Rücknahme Stornieren. ...war bekommen ich das Geld nicht ausgezahlt.. Gruß Desiree

Dear desi00,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem in order to help you. Would you be so kind and provide more details about what happened? Did the casino confiscate your winnings?

I will be waiting for your reply patiently.

Best regards,

Kristina

Won 5530usa

Habe 5530usa gewonnen

Thank you desi00, however, I still don't know what the problem is. Could you please clarify the situation? I won't be able to help you without more details about the issue. Have your winnings been confiscated? Or are you experiencing problems with withdrawing your winnings?

Dear desi00,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.