Pokušao sam da izvršim povlačenje nakon pobede, ali sledećeg dana je moje povlačenje otkazano sa sledećom porukom:
„Povlačenje nije moguće.
Vaše prethodne opklade pregledavaju igrači ili sportski provajderi kako bi se osigurala fer igra. Možete ponovo da se povučete kada se pregled završi."
Kontaktirao sam podršku i oni su mi dali isti odgovor, navodeći da provajder igara pregleda moje dobitke i da bi proces mogao da potraje 14 dana ili duže.
Nakon čitanja nekoliko onlajn recenzija o ovom kazinu, čini se da mnogi drugi igrači imaju isti problem – ne dobijaju platu. Deponovanje novca je brzo i lako, ali sada kada je došlo vreme da podignem svoj dobitak, dolazi do neočekivanog kašnjenja. Ovo je potpuno neprihvatljivo.
Casino Guru, uključite se i pomozite u rešavanju ovog problema.
I attempted to make a withdrawal after a win, but the next day my withdrawal was canceled with the following message:
"Withdrawal isn’t possible.
Your previous bets are being reviewed by the game or sport provider to ensure fair play. You can withdraw again once the review is completed."
I contacted support, and they gave me the same response, stating that the gaming provider is reviewing my winnings and the process could take 14 days or longer.
After reading several online reviews about this casino, it seems many other players are experiencing the same issue – they’re not getting paid. Depositing money is quick and easy, but now that it’s time for me to withdraw my winnings, there’s an unexpected delay. This is completely unacceptable.
Casino Guru, please step in and help resolve this issue.
Automatski prevedeno: